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Sevva - Poor and unprofesional customer service
2012-02-06 169 瀏覽
This is really my first comment on Openrice and I am disappointed to start off with a negative comment on one of the well known restaurant in HK. At first, i didn't believe the comment on Sevva on the poor customer service. Today, I am totally convinced that the negative comments are really true. I made a phone call to them today to reserve a table of 3 persons today and the receptionist lady answered my phone. The overall conversation was cold and blunt. I told her I am booking on behalf of a v
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This is really my first comment on Openrice and I am disappointed to start off with a negative comment on one of the well known restaurant in HK.

At first, i didn't believe the comment on Sevva on the poor customer service. Today, I am totally convinced that the negative comments are really true. I made a phone call to them today to reserve a table of 3 persons today and the receptionist lady answered my phone. The overall conversation was cold and blunt. I told her I am booking on behalf of a very important friend (she didn't know that I am also going and must have thought i'm a secretary to book on behalf) and asked there are any outdoor seatings for dinner and if not, can we be offered to sit in a more quiet environment. She said , "no outdoor, only inside for dinner. all our seats are in open area, we can't do anything about your request". I was totally pissed by the way she answered me. I told her , "why are you talking like this" and she said, "anything else i can do for you " . I demanded to speak to the restaurant manager.

She said she will put me through and immediately her tone changed to a nicer polite manner. I got transferred to the restaurant manager Mr. Chan. Before I had a chance to talk about what had happened, he told me, "Mr. Law, I believe my staff was in the most "proper way" to talk to you just now, is there anything I can do for you " . I was shocked and furious
. I told him about how rude she was and he then said, "you know Mr. Law, sometimes it is easy to misunderstand a person's manner over the phone as you don't get to see them in the face. Maybe my staff was very busy at the time when you called her and thefeore she was only rushing to get the booking done"

I told him at first I didn't believe in the negative comment on openrice and now I had experienced it. He then said, "so what else do you want us to help you are you still coming tonight or not"
. I didn't want to cancel the booking yet and so I said "yes, i am coming" and hanged up.

Thank you Sevva for letting me know poor the customer service is at your restaurant over the phone before spending money at your restaurant. Being popular with a panaromic harbour view is not an excuse to get away from excellent customer service. In fact, I think you have earned now as I am writing this comment to the public so that you can do something about it.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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Modern Marie Antoinettes New Year Party :)
2012-01-07 182 瀏覽
I am very lazy to type so long time no write already! haha! but I must write a testimonial for Sevva because despite that a lot of people commented on their horrible service, my experience was impressive, and my friend who has been there for dinner (around Mid Oct) was happy about their service too. So we had a Modern Marie Antoinettes New Year Party for 6 girls~ ordered 1 vegetarian high tea set + 1 le louis, plus drinks for everyone~we were offered outdoor seat, despite the cold weather we cho
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I am very lazy to type so long time no write already! haha! but I must write a testimonial for Sevva because despite that a lot of people commented on their horrible service, my experience was impressive, and my friend who has been there for dinner (around Mid Oct) was happy about their service too.


So we had a Modern Marie Antoinettes New Year Party for 6 girls~ ordered 1 vegetarian high tea set + 1 le louis, plus drinks for everyone~
the black burger tasted like 蔥油餅haha~
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taste good :)) very buttery
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 we were offered outdoor seat, despite the cold weather we chose it because its more photogenic
and they have heater there~

The waiters were very nice, they always walk around and offer help without you needing to ask them for things. Smart and polite. And they are very willing to take photos for the clients, you know girls, haha, some waiters could get annoyed, but maybe because we are lovely
hee

the taste of the food and beverages are qualitied, and the place is clean and nicely decorated, each bathroom cube has everything provided, private and sweet. we sat there for hours

but no one every rush us, and the bill also


include service charge and tips each just within 200, reasonable for all we got!! I recommend more ppl to go tgt, the more the merrier n more food you can taste with your friends


I will rate this experience very highly
Thanks Sevva for giving us a nice afternoon!
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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the black burger tasted like 蔥油餅haha~
taste good :)) very buttery
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最靚既生日cake!
2011-12-18 138 瀏覽
已經聽過miss b 既cake 出名靚,尤其係signature cake瑪莉皇后 所以今年生日專登叫男朋友預訂, 可惜佢話原材料冇貨所以近排都唔會出這款cake.... 知道既時候真係好失望 之後再上sevva website 睇下有冇其他款靚, 有打算訂carmen cake 因為都好靚, 不過後尾發現, 'LE LOUIS' 都同瑪莉王后一樣咁特別同樣都有一個大棉花糖o係頂部, CAKE要2日前預訂, 上網睇只係知個CAKE 用MIX BERRIES 做既. 但好唔好味, 真係冇人知, 因為睇左好多個SEVVA 在OPENRICE既 COMMENT都冇人寫. 估唔到我係第一個~ 我可以講個CAKE好好味, 係朱古力既SPONGE CAKE 加入大量MIXED BERRIES, 係真係好多好多, 啖啖都有果肉. 個CAKE 500g 要成$600 , 不過都算物有所值, 外觀唔單止咁殺, 連味道都一流. 我覺得值得一試, 人一世物一世, 咪試一次~ 不過講返sevva既service 就係一般既. 打電話黎問左幾次訂cake既事. 次次既答案都唔一樣..有d 話可以
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已經聽過miss b 既cake 出名靚,尤其係signature cake瑪莉皇后 所以今年生日專登叫男朋友預訂, 可惜佢話原材料冇貨所以近排都唔會出這款cake.... 知道既時候真係好失望
之後再上sevva website 睇下有冇其他款靚, 有打算訂carmen cake 因為都好靚, 不過後尾發現,
'LE LOUIS'
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 都同瑪莉王后一樣咁特別同樣都有一個大棉花糖o係頂部
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 , CAKE要2日前預訂, 上網睇只係知個CAKE 用MIX BERRIES 做既. 但好唔好味, 真係冇人知, 因為睇左好多個SEVVA 在OPENRICE既 COMMENT都冇人寫. 估唔到我係第一個~


我可以講個CAKE好好味, 係朱古力既SPONGE CAKE 加入大量MIXED BERRIES, 係真係好多好多, 啖啖都有果肉. 個CAKE 500g 要成$600 , 不過都算物有所值, 外觀唔單止咁殺, 連味道都一流. 我覺得值得一試, 人一世物一世, 咪試一次~


不過講返sevva既service 就係一般既. 打電話黎問左幾次訂cake既事. 次次既答案都唔一樣..有d 話可以黎到一定有我想要既cake, 有d話要一星期前預定...最後一次就話2日前可以訂不過要填order form... 我覺得服務就要改下. 雖然地方靚,cake靚, 但服務唔好..都一樣唔想去......
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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串爆甜品！
2011-12-06 167 瀏覽
因為我最怕飽食，所以平日我會來這貴夾唔飽的名店吃魚湯米線，餐後的一點甜，美味鬆軟清新的自家製草莓海綿蛋糕，我是在中環太子大廈25樓的名店Sevva吃到，那裡除了酒店級甜品是熱話名物外,而店員超無禮的服務，也是城中熱話！
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因為我最怕飽食，所以平日我會來這貴夾唔飽的名店吃魚湯米線，餐後的一點甜，美味鬆軟清新的自家製草莓海綿蛋糕，我是在中環太子大廈25樓的名店Sevva吃到，那裡除了酒店級甜品是熱話名物外,而店員超無禮的服務，也是城中熱話！
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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It is totally a discrimination and double standard
2011-11-18 152 瀏覽
I can't believe discrimination can be happened in this kind of high-end restaurant. I was totally pissed off!!! I ordered a birthday cake a week ago because of my mother's b-day is coming up. My first impression of Sevva was nice because of the very patient server treated me so nice as a guest and explained everything about their bakery, of course including their lovely cakes. Then I ordered a cake for my mum with a tag on the cake. Due to my first visit in this restaurant, I had no clue
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I can't believe discrimination can be happened in this kind of high-end restaurant. I was totally pissed off!!!

I ordered a birthday cake a week ago because of my mother's b-day is coming up. My first impression of Sevva was nice because of the very patient server treated me so nice as a guest and explained everything about their bakery, of course including their lovely cakes. Then I ordered a cake for my mum with a tag on the cake. Due to my first visit in this restaurant, I had no clue about their product but that server always provided suggestions and solutions, so that I was quite satisfied about the service at the first place.

However, after the discussion with my sister few days after the ordering, we would like to modify the tag. My sister tried to call Sevva and she left her name and contact number to them but my sister's phone never ringed. Then I was told to go to the restaurant itself and requested Sevva to modify the tag for me. However, the nightmare was just started. First, I asked a server to help me out with modified the b-day cake tag. Then I was passed to the very rude receptionist. She was nice to others english speaking person but not to those speaking cantonese. And she spoke up after she knew somebody wanted to modify the tag on the cake that need to pick up tomorrow, " Why the tag had to be modified on the day before pick up?" in a very rude way. I did not think she realized I was the one asking her to do it. Honestly, that kind of conversation should be kept at the back and not speak it up in front of the customer. I was kind of annoyed right after I heard that convesation. And then, that rude receptionist took a folder from a draw and asked me the name and the pick up day and she told me after 15 seconds, "YOU HAVE NO RECORD IN OUR SYSTEM." Come on, you retard, are you really blind, please check it carefully. In the meanwhile, I gave her my receipt and she got my receipt number, and my ordering was found in the same folder with in 5 seconds!! How amazing it was. Finally, I just got a answer in 5 seconds after I told the modification to her, "WORDS ARE SO PACKED ALREADY, YOU CANNOT SEE A WORD AFTER THE MODIFICATION, CONTACT US AFTER YOUR HAVE THE FINALL CALL...." There was no solution and suggestion. I need you guys to solve a problem for me and you guys threw the problem back to me. What I can say was THANK YOU VERY MUCH. After I called my sister and told her about this incident, she was so pissed off, too. She called Sevva again and they claimed that they could do the modification based on their suggestion. Finally, the problem was fixed!!!

How come Sevva provides a way better service to foreigners or others english speaking persons and telling those cantonese speaking persons to go play yourself at home. It is totally a races and it is absolutely unacceptable. Server does not only transfer food and drink from the kitchen but to help their guests to solve the problem while guests have issue about their food and service.

給河蟹了
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由心底至味覺的大滿足
2011-11-07 94 瀏覽
要數位於中環的高尚餐廳，不得不提到「Sevva」(請參閲舊文)。作為一位「餐搵餐食餐餐清」的信徒，本少爺當然沒有能力經常去那裡 high tea 及 happy hour 啦。剛巧上週，公司開了一個「腦震盪」大會；老闆為了鼓勵大家，在正印「Sevva」店買了蛋糕來支持支持。當中最出色的就是「焦糖忌廉蛋糕 Crunch Cake」：「Sevva」的蛋糕㡳真的做得非常出色﹐輕盈鬆軟，整體味道又不會太甜；加上外型精細標緻，吃後是由心底至味覺的大滿足。有時買一件來善待自己，也是個不錯的打氣方法啊。
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要數位於中環的高尚餐廳，不得不提到「Sevva」(請參閲舊文)。作為一位「餐搵餐食餐餐清」的信徒，本少爺當然沒有能力經常去那裡 high tea 及 happy hour 啦。
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 剛巧上週，公司開了一個「腦震盪」大會；老闆為了鼓勵大家，在正印「Sevva」店買了蛋糕來支持支持。當中最出色的就是「焦糖忌廉蛋糕 Crunch Cake」：
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 「Sevva」的蛋糕㡳真的做得非常出色﹐輕盈鬆軟，整體味道又不會太甜；加上外型精細標緻，吃後是由心底至味覺的大滿足。有時買一件來善待自己，也是個不錯的打氣方法啊。
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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Terrible food and service. Rip off HKD $572
2011-11-01 176 瀏覽
I struggle to find words to describe how awful this dining experience was. Had a couple of free hours and decided to check out Sevva's afternoon tea based on an article in Where magazine. They had a vegetarian specialty which was supposed to be very nice. I arrived to find amazing views from the terrace, and that's where the nice part of the experience ended. I was told to seat myself on the terrace as it is "free seating" but as soon as I sat down, I was informed that particular seat was reserv
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I struggle to find words to describe how awful this dining experience was. Had a couple of free hours and decided to check out Sevva's afternoon tea based on an article in Where magazine. They had a vegetarian specialty which was supposed to be very nice. I arrived to find amazing views from the terrace, and that's where the nice part of the experience ended. I was told to seat myself on the terrace as it is "free seating" but as soon as I sat down, I was informed that particular seat was reserved (no sign indicating this). Unable to find another seat, I wandered back inside, and failing to get the attention of any of the staff, I looked around for a place to sit until one staff member rudely asked what I was doing. Then someone showed me to a seat directly underneath the air conditioning unit, where it was completely freezing. I waited and waited for someone to take my order, and when they finally came, I ordered the vegetarian tea for one person. Strangely, I was told that Sevva doesn't serve green tea - only Earl Grey or Darjeeling. After noticing that I was freezing, they finally arranged for a seat outside on the terrace. I mistakenly thought things were improving. But when the food arrived, I was a bit disappointed. The sandwiches and snacks were soggy and had clearly been sitting around for hours. The taste was mostly bland. The cakes were forgettable. The bill was not. When it arrived, I noticed I had been charged for two people. I pointed this out to the waiter and he said the vegetarian tea was only available for two people, therefore I was charged for two people. I did notice that two ladies at a table nearby had also ordered the vegetarian tea, but they were served two trays of sandwiches and cakes, while I was served only one tray. Yet I was charged the same price, for two people at HKD$572, the equivalent of $73 in US dollars (including a ludicrous 10% service charge). For a cup of tea, soggy sandwiches and bland cakes. I complained to the manager, but he told me in a very snooty & condescending voice "This is the price of Sevva." I won't be back.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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Service improved:)
2011-10-18 135 瀏覽
Belated birthday celebration with a friend visiting from Germany, happy to catch up with an overseas friend whom I met in HK. Haven't been here for quite a long time, the major reason is that I didn't feel comfortable with their services before, talking about a year ago. Came over twice, one time for dinner and another time just for drinks in the evening. On top of my other friends negative comments also on their service, I really felt hesitate to to be here again. It might be coincidence, just
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Belated birthday celebration with a friend visiting from Germany, happy to catch up with an overseas friend whom I met in HK.

Haven't been here for quite a long time, the major reason is that I didn't feel comfortable with their services before, talking about a year ago. Came over twice, one time for dinner and another time just for drinks in the evening. On top of my other friends negative comments also on their service, I really felt hesitate to to be here again. It might be coincidence, just happened to be, anyway, we were so unlucky.

However, just because my visiting friend has not been here, and honestly, it is indeed a stylish place in HK that I love to let my friend to have a "tick" on the "places to visit".

The improvement can be seen once I stepped into the restaurant, the waitress at the reception was pleasant


It was a rainy day, indoor seating were supposed to be released by 5:30pm, which was rather rush for us. Went outdoors, where actually is quite nice, however, as it's raining....it's smelly..Luckily, they found us an indoor seating after a few minutes that we didn't need to return the table in a rush, very nice
Another improvement that I didn't experience before.

2 types of afternoon tea, the Sevva signature one and veggie. I was very hungry because it was my breakfast + lunch + afternoon tea
Although my friend had a big dim sum lunch, I insisted to order the high-tea set for 2! Be frank, I could finish the first 2 layers by myself, haha, except the dessert. No, must let my friend try some, because he was leaving to Germany and would miss this food paradise in HK.

All the hot items were very nice, I love the burger and spring rolls with mushroom and carrot, smoked salmon, yummy!
I didn't have one pcs of dessert at all, just let my friend enjoying, he said they were very nice


Comfortable seating area with chilling music, I wish I'll have a living room like this
It is a good place to relax, in the same area of workplace. If they can offer tea-set for 1 person, then it will be perfect!

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簡單就是美
2011-10-01 81 瀏覽
這間位於中環心臟地帶的高尚餐廳,沒什機會光顧,但來買蛋糕,也叫做「滔點貴氣」。在這裡買過兩次生日蛋糕,兩次都是吃Divine。有著濃而不膩的Chocolate truffle,還有三重非常新鮮軟糯糯的Sponge。另一值得讚的是,她在蛋糕面的黑莓/紅莓/士多啤梨,也是嚴選過,粒粒皆是完整,沒爛/腍,感覺非常fresh!今日卻是要試另一款,賣相既sweet且princess的─Carmen。她是由白朱古力薄荷crème,黑朱古Chiffon sponge,和小綿花糖做成。粉紅色的薄荷crème,沒天使蛋糕的soft,但也不heavy。Crème內加入白朱古力片,增加脆口感。最欣賞當然是sponge,朱古力味十分濃厚。吃得太多mousse cake,簡簡單單吃吓「傳統」的sponge crème cake,都是另一番滋味,當然啦......好的sponge cake暫時只有Sevva做的好呀!
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這間位於中環心臟地帶的高尚餐廳,沒什機會光顧,但來買蛋糕,也叫做「滔點貴氣」
。在這裡買過兩次生日蛋糕,兩次都是吃Divine。
有著濃而不膩的Chocolate truffle,還有三重非常新鮮軟糯糯的Sponge。另一值得讚的是,她在蛋糕面的黑莓/紅莓/士多啤梨,也是嚴選過,粒粒皆是完整,沒爛/腍,感覺非常fresh!
今日卻是要試另一款,賣相既sweet且princess的─Carmen。
她是由白朱古力薄荷crème,黑朱古Chiffon sponge,和小綿花糖做成。粉紅色的薄荷crème,沒天使蛋糕的soft,但也不heavy。Crème內加入白朱古力片,增加脆口感。最欣賞當然是sponge,朱古力味十分濃厚。
吃得太多mousse cake,簡簡單單吃吓「傳統」的sponge crème cake,都是另一番滋味,當然啦......好的sponge cake暫時只有Sevva做的好呀
!
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服務
衛生
抵食
用餐日期
2011-09-19
用餐途徑
外賣自取
人均消費
$450 (下午茶)
推介美食
磁貼紙盒
Carmen
等級3
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最緊要影相靚
2011-09-29 88 瀏覽
這天是好友們為我提早慶祝生日的日子。相約在中環等, 當我到達時只被告知在立法會附近等候她們來接我, 哈哈, 目的地看來有點神秘, 我有想過是不是去附近的文華酒店或Landmark的Le Salon De Thé de Joël Robuchon到high tea呢?!終於好友來接我了, 原來目的地是太子大廈的Sevva, wow, 那是慕名已久的Sevva啊, 說真的, 我倒是沒想到好友們會安排這裡作為其中一個慶生地方啊!乘坐著專屬Sevva的電梯到達25樓, 一打開名就看到餐廳的大名! 同電梯的還有一對couple, 不幸的是男的穿了人字拖, 餐廳職員一見到就表示dress code不對, 至於下文如何我就沒看下去了。我們坐的是靠窗的長形梳化位, 因為很多人, 所以無法坐室外的座位坐, , 也沒關係, 天氣熱, 坐室內也好(不過冷氣又很大就是)旁邊兩檯點的都是餐廳出名的下午茶, 好友告訴我, 我們點的並不是下午茶, 因為檯檯都點, 太普通, 她們點了特別的, 一定有驚喜!!! 哈哈哈~那好我就坐著等驚喜啊, 等待的期間就先拆禮物。終於等了20分鐘...驚喜來了...原來她們選了這款
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這天是好友們為我提早慶祝生日的日子。

相約在中環等, 當我到達時只被告知在立法會附近等候她們來接我, 哈哈, 目的地看來有點神秘, 我有想過是不是去附近的文華酒店或Landmark的Le Salon De Thé de Joël Robuchon到high tea呢?!

終於好友來接我了, 原來目的地是太子大廈的Sevva, wow, 那是慕名已久的Sevva啊, 說真的, 我倒是沒想到好友們會安排這裡作為其中一個慶生地方啊!

乘坐著專屬Sevva的電梯到達25樓, 一打開名就看到餐廳的大名! 同電梯的還有一對couple, 不幸的是男的穿了人字拖, 餐廳職員一見到就表示dress code不對, 至於下文如何我就沒看下去了。

我們坐的是靠窗的長形梳化位, 因為很多人, 所以無法坐室外的座位坐, , 也沒關係, 天氣熱, 坐室內也好(不過冷氣又很大就是
)

旁邊兩檯點的都是餐廳出名的下午茶, 好友告訴我, 我們點的並不是下午茶, 因為檯檯都點, 太普通, 她們點了特別的, 一定有驚喜!!! 哈哈哈~那好我就坐著等驚喜啊, 等待的期間就先拆禮物。

終於等了20分鐘...驚喜來了...
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 原來她們選了這款Marie-Antoinette's Crave 作為我的生日蛋糕, 呵呵呵呵, 真的很驚喜!
也明白了為什麼好友事前錯問我如果有兩款蛋糕給你選, 你會選那款的問題了!

當時她說的第一款蛋糕是賣相好靚, 但個蛋糕有餡料你是不吃的, 另一款賣相普通, 但你一定吃。

我二話不說就選了第一款, 我說「最緊要影相靚」, 果然, 賣相真的非常吸引, 我們拍了很多張照片看見上面的棉花糖溶至快變比薩斜塔才讓職員替我們分切呢!
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 而我也明白是有什麼我餡料不吃了, 就是蛋糕上面的Macaroon, 但是這個蛋糕滿布都是色彩繽紛的Macaroon啊, 又怎能完全不吃呢?!

輕嚐了一口, 沒有想像中的甜, 也沒有預期的藥水味(曾經在半島Tea時吃過一口, 甜得讓我從此不敢再吃), 作為點綴蛋糕實是不錯之選。
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 至於士多啤梨味的棉花糖真的不是我杯茶。
而蛋糕裡面則是開心果味的chiffon cake, 粉綠色的蛋糕入口軟綿綿, 配上那厚厚一層帶點微甜的忌廉, 天呀! 這種配搭讓我愛剎了這蛋糕!
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 美味的蛋糕又怎能沒有飲品配襯?!
(左)我選了一杯cappuccino, 奶泡打得蠻厚實, 咖啡入口的感覺是不錯!
(中)mango juice
(右) Latte ,可愛的杯子, 看起來的感覺很大杯。
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 Sevva室外的環境。
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 室內的

從來沒有想過第一次造訪Sevva, 試的不是下午茶, 反而是她的蛋糕, 說實在, 很滿意, 無論是蛋糕的質素還是飲品及環境, 都是值得來試試的地方, 至於聞說她的服務評價不好, 可幸是這次到訪完全沒有任何問題! 希望只是個別事件, 畢竟一間食物質素再出色的餐廳如果服務不佳的話, 還是會很影響顧客進食的心情。

謝謝好友們的驚喜


(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
  • 推介
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用餐日期
2011-09-17
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18
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Beautiful, Attractive, Delicious Cake
2011-08-31 120 瀏覽
家人生日，訂了Sevva 的蛋糕，一直都想試下，因為睇左食評，都話佢地服務態度不如理想。所以我send email 去訂蛋糕算了，免受氣。可能一開始對他們0期望，所以overall 都好好, 好順利。他們服務態度好好:-1) 回覆email 好快、好詳細2) 打電話來再confirm, 好helpful 有禮3) 因為我放假,家中無printer, print 唔到張order form，他們回覆我無問題, 放心4) 本來要求8:00 pick up, 但我早了好多, 5:00就上去，只是等了好一會，不過他們非常有禮請我等一會。hehe, 對我來說, 等一會完全無問題，睇住蛋糕櫃的cake , 超開心, 真係好beautiful!!入正題了, 我訂了Birthday Cake: Peony Petticoat ，本來好想訂Marie-Antoinette's Crave (瑪麗皇后)因為我好like design- " top class, amazing design"，不過我媽媽唔鍾意，下次找機會再試。我訂的Peony Petticoat (size 500g, $520) 一樣
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家人生日，訂了Sevva 的蛋糕，一直都想試下，因為睇左食評，都話佢地服務態度不如理想。
所以我send email 去訂蛋糕算了，免受氣。可能一開始對他們0期望，所以overall 都好好, 好順利。

他們服務態度好好:-
1) 回覆email 好快、好詳細
2) 打電話來再confirm, 好helpful 有禮
3) 因為我放假,家中無printer, print 唔到張order form，他們回覆我無問題, 放心
4) 本來要求8:00 pick up, 但我早了好多, 5:00就上去，只是等了好一會，不過他們非常有禮請我等一會。hehe, 對我來說, 等一會完全無問題，睇住蛋糕櫃的cake , 超開心, 真係好beautiful!!


入正題了, 我訂了Birthday Cake: Peony Petticoat ，本來好想訂Marie-Antoinette's Crave (瑪麗皇后)因為我好like design- " top class, amazing design"，不過我媽媽唔鍾意，下次找機會再試。

我訂的Peony Petticoat (size 500g, $520) 一樣出色，個樣超beautiful and grand!!! 由Mixed Berries of the Woods in Berry Mousse, Fresh Cream and Chiffon Sponge做成。個蛋糕的cream 好香berry 味，內裡berries 好fresh and sweet，但cake 本身唔太甜，好好味!!! 直得一提, 他們package 係好grand 不過都幾重。

直得推介。
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Peony Petticoat
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Peony Petticoat
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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用餐日期
2011-08-26
用餐途徑
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人均消費
$520 (其他)
慶祝紀念
生日
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Peony Petticoat
Peony Petticoat
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33
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豪歎下午茶
2011-08-25 74 瀏覽
為左獎勵媽咪完成左八個月既療程, 一個月前知佢今日要到呢座大廈覆診, 我特意係一個月前就訂定左位陪佢High個Tea先再覆診。2:30開始下午茶, 我地2:00鐘就到, 簡到一個比較舒服既角落位。環境好靚好大, 下午茶會座係梳化個邊, 方便我地慢慢歎。天氣雖然好好, 但因為太熱, 所以我地都係留係室內無出過去露天地方, 隔住玻璃望下25/FL既景色。每一樣既用具餐具都好精美同印上左名。等左一陣, Tea Set "層層疊" 就到, 有我最愛既黑色漢堡, 真係好特別, 唔好齋睇外表, 其實味道都好好, 兩個女人仔食其實係夠飽既 有幸見到隔離慶祝叫左"棉花糖"蛋糕, 我偷影左, 真係好靚好別緻, 下次媽咪生日要訂一個送俾佢至得。
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為左獎勵媽咪完成左八個月既療程, 一個月前知佢今日要到呢座大廈覆診, 我特意係一個月前就訂定左位陪佢High個Tea先再覆診。

2:30開始下午茶, 我地2:00鐘就到, 簡到一個比較舒服既角落位。

環境好靚好大, 下午茶會座係梳化個邊, 方便我地慢慢歎。
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 天氣雖然好好, 但因為太熱, 所以我地都係留係室內無出過去露天地方, 隔住玻璃望下25/FL既景色。
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 每一樣既用具餐具都好精美同印上左名。
High Tea for 2pp
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 等左一陣, Tea Set "層層疊" 就到, 有我最愛既黑色漢堡, 真係好特別, 唔好齋睇外表, 其實味道都好好, 兩個女人仔食其實係夠飽既
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 有幸見到隔離慶祝叫左"棉花糖"蛋糕, 我偷影左, 真係好靚好別緻, 下次媽咪生日要訂一個送俾佢至得。

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
  • 推介
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2011-08-23
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人均消費
$286 (下午茶)
推介美食
High Tea for 2pp
  • Tea Time Set for 2
等級4
767
156
你當我是浮誇吧 - Sevva
2011-08-22 121 瀏覽
八月中(晴朗)在文華廳吃過非常滿意的午餐，覺得意猶未盡的我們想找個地方來個下場，喝杯東西．在中環走來走去，最終還是去了位於太子大廈的sevva，一嘗做闊太的滋味！Sevva的創辦人為永安集團後人郭志怡(Bonnie Gokson)，出身大戶人家，自幼識飲識食．聽說當初她創辦sevva的原因，是因為她想代理法國巴黎的法式杏仁餅老店Laduree未果，就不如自己在香港辦一間獨一無二的高級西餐廳；並將小時候的味道，朋友始創的糕點，自己腦震盪出來的新發明等等都放進餐牌裡，為的明顯是興趣，不是，也不需要是賺錢．當然，餐廳所在的黃金地段租金之貴，是我想也不敢想的；餐廳要收支平衡，唯有將租金轉移到消費者身上．這也解釋了為何sevva消費如此高昂，一個兩人份的下午茶套餐索價五百二十，比任何一間五星級酒店還要貴...但難得來到如此有氣派的室外餐廳，就讓我放肆地盡情浮誇一次吧！這天餐廳的室內Lounge, Backside, Harbourside都已全院滿座，我們只得到室外的Terrace坐下．雖然正值炎炎夏日，但梳化可真夠舒服又軟熟，我那累壞了的身軀只想一直攤坐在上面，不再起來；而座位正正對著中環的銀
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八月中(晴朗)

在文華廳吃過非常滿意的午餐，覺得意猶未盡的我們想找個地方來個下場，喝杯東西．在中環走來走去，最終還是去了位於太子大廈的sevva，一嘗做闊太的滋味！
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 Sevva的創辦人為永安集團後人郭志怡(Bonnie Gokson)，出身大戶人家，自幼識飲識食．聽說當初她創辦sevva的原因，是因為她想代理法國巴黎的法式杏仁餅老店Laduree未果，就不如自己在香港辦一間獨一無二的高級西餐廳；並將小時候的味道，朋友始創的糕點，自己腦震盪出來的新發明等等都放進餐牌裡，為的明顯是興趣，不是，也不需要是賺錢．

當然，餐廳所在的黃金地段租金之貴，是我想也不敢想的；餐廳要收支平衡，唯有將租金轉移到消費者身上．這也解釋了為何sevva消費如此高昂，一個兩人份的下午茶套餐索價五百二十，比任何一間五星級酒店還要貴...但難得來到如此有氣派的室外餐廳，就讓我放肆地盡情浮誇一次吧！

這天餐廳的室內Lounge, Backside, Harbourside都已全院滿座，我們只得到室外的Terrace坐下．雖然正值炎炎夏日，但梳化可真夠舒服又軟熟，我那累壞了的身軀只想一直攤坐在上面，不再起來；而座位正正對著中環的銀行總部羣，望下去就是中環最繁忙的街道，那種’大地在我腳下’氣派，筆墨難以形容．

曾有食評投訴這裡服務不佳，我覺得當天的服務質素還可以，雖未算是十分完美，但那女侍應的確有誠意解答我們的疑問，也盡量配合我們的需求，又未如大家說得那麼差，可能之前的只是個別事故而已．

但這裡的餐牌就真的有問題，不知是不是已經用了很久翻來翻去無數次，面前那又皺又黃的餐牌，好像並不應在如此高消費的星級餐廳出現..

才吃過豐盛的中式午餐，大家都沒甚麼胃納，點下午茶餐的念頭迅即剔除，也太貴；於是每人點了杯飲品，再加餐廳出名的crunch cake，lemon meringue cake各一件分享．我此時已是累得快要睡著，就要了杯應該很提神的rejuventing．
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 先送上的是兩件蛋糕，賣相都相當漂亮，美得像件藝術品，令我們都忍不住將它們移到景觀更佳的高枱狂拍照：蛋糕那一層層濃滑的忌廉，多得快滿瀉的白朱古力裝飾碎片，以及冶艷的顏色，用’華麗’來形容並不過份，浮誇的風格更是和我一向追求的簡約美有點出入..
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 幸好蛋糕的味道並未如賣相那般霸道－lemon meringue cake的忌廉，檸檬醬和蛋白脆餅是梅花間竹的，味道也沒有像侍應特地提醒我們地’很酸’，檸檬的清新酸味反倒卸掉了厚忌廉和白朱古力片的甜膩，口感也因為蛋白脆餅而不是一味軟稔，是精彩又令人留下深刻印象的好味道．
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 這裡的名物crunch cake則是在賣相一環輸掉點分數：那一片蛋糕被打平攤放在碟子上，和我那天的頹廢坐姿有點像．高身的海綿蛋糕被厚厚的忌廉包著，再灑以份量慷慨的焦糖脆脆，簡單，卻非常令人期待！海綿蛋糕沒令我失望，的確是鬆軟甜美，比出面那些雪到發硬的下價貨果然有差．唯獨是之前在灣仔的ginger吃過有檸檬香味的脆脆蛋糕，那獨家的清香令蛋糕吃來更清新不滯，要是這邊的也能添上一抹類似的味道，效果應該更佳！

焦糖脆脆粒粒都是完美的香甜又爽脆，單吃有點膩，但和著忌廉和蛋糕吃，味道濃淡互相調和，又幾ok－那層忌廉雖厚，但吃得出是上等貨，打得挺身又耐溶不但之，奶香味更是濃郁又渾厚，在口中久久不散，而不像平時那些甜得來又薄又假，像是在吃風．平日吃蛋糕我都把忌廉去掉，但這天的忌廉好吃得令人著魔－如果我要肥，是因為吃了這個而增磅，也是非常值得的！
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 飲品緩緩送上，我的rejuventing成份有薄荷葉，西瓜汁，檸檬和檸檬汁，以高身杯子盛載，那又紅又綠的顏色相當搶眼．啜飲一口，感覺西瓜和檸檬的味道互相融和，味道以搶眼的酸味為主，加上不少的薄荷葉，這杯飲品確實能令我這已睏得快要睡著的客人感覺refreshed．只是如果這杯飲品要$120就貴了點，間中來一次還可以，這裡始終不是我這種窮學生可以常常光顧的．
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 食友點的綠茶latte賣相幾吸引，杯子也可愛！

在戶外的座位坐了多一會，起初感覺還很舒服，但因為穿著長袖衣服的關係，到後期感覺越來越悶熱，也許是時間離開.

經過門口那非常搶眼的餅櫃，大家都不約而同的停下腳步，仔細欣賞多款這裡獨有的蛋糕－賣相和之前的檸檬蛋糕一樣，都是走浮誇又華麗的路線，那鮮豔的顏色和搶眼的造型不是不好，但始終會令我，一個比較崇尚簡約路線的人，感覺吃不消；加上蛋糕令人’嘩’一聲的身價，一切一切都更令我覺得，我，好像不太屬於這個地方..浮誇，始終不是我杯茶：就好像一杯甜得發膩的水果飲料，間中來一杯還可，天天都喝可不行！
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
  • 推介
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2 已推介
    張貼
    評分
    味道
    環境
    服務
    衛生
    抵食
    用餐日期
    2011-08-12
    用餐途徑
    堂食
    人均消費
    $176 (下午茶)
    等級1
    4
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    Appalling Service
    2011-08-18 148 瀏覽
    Have been to Sevva a couple of times for drinks, but every time their service gets on my nerves.Came here tonight for some cake and drinks. Reception was empty when we arrived. And we asked for a table for four and the manager actually asked us to FIND OUR OWN seat?!?!?! DUH!!! I totally did not expect this, did I walk into a Mongkok Tea Restaurant or Pub??We ordered some cocktail and a Marie Antoinette’s Crave, and to be honest, the cake was just average.The pistachio sponge cake layer was qu
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    Have been to Sevva a couple of times for drinks, but every time their service gets on my nerves.

    Came here tonight for some cake and drinks. Reception was empty when we arrived. And we asked for a table for four and the manager actually asked us to FIND OUR OWN seat?!?!?! DUH!!! I totally did not expect this, did I walk into a Mongkok Tea Restaurant or Pub??

    We ordered some cocktail and a Marie Antoinette’s Crave, and to be honest, the cake was just average.The pistachio sponge cake layer was quite good but the macaroons on the outside was HARD. I actually think the cakes at Ms. B's Cakery on Gough Street are better....

    I am no regular or social elite, but I do expect some professionalism when you are labelling yourself a first class restaurant at such a prime location.
    (以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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    用餐日期
    2011-08-15
    用餐途徑
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    人均消費
    $250 (宵夜)
    推介美食
    • Mojito
    等級4
    347
    169
    夢境依然
    2011-08-14 61 瀏覽
    雖然上月才為瑪麗皇后到訪過，但在文華廳午膳後想找個地方坐坐，喝點什麼的，卻又立刻想起了它。跟上一次來不一樣，是日室內早滿座。坐到一片藍色天幕下，感受風扇轉動吹過來的陣風，甚是寫意放鬆。文華廳精彩的一頓後，胃空間也被佔據了不少，四人只各自要了杯飲料，再要兩件cut cake分享。蛋糕率先登場。立著的Lemon Meringue($135) 風頭盡出，黃白相間，最面再放了點白朱古力片。忌廉是仍舊的幼滑，蛋白餅薄脆，很不錯。雖然侍應在點餐時提點這個口味較酸，我卻不以為然。檸檬酪口味偏甜，酸味和藹可親，不過也是蠻清新開胃，飽著肚子的吃仍不覺膩滯。The Original Crunch Cake($135) 是這裡的名物，鬆軟海綿蛋糕加上軟滑忌廉，最簡單的甜美組合。上面的焦糖脆脆大大的叫人很滿足，咬下去外面微硬，中間鬆脆，不會有硬成一塊黏在牙齒上的情況出現，立刻把Lemon Meringue給稍微比下去。為累了的身軀補充點能量去迎接不能睡的兩天，點了杯Green Tea Latte($80)。侍應本來說只有熱的，後來又說要是想要喝冷的也是有辦法的，不過還是喜歡熱的咖啡。咖啡味或綠茶味皆被甜味蓋過
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    雖然上月才為瑪麗皇后到訪過，但在文華廳午膳後想找個地方坐坐，喝點什麼的，卻又立刻想起了它。
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     跟上一次來不一樣，是日室內早滿座。坐到一片藍色天幕下，感受風扇轉動吹過來的陣風，甚是寫意放鬆。文華廳精彩的一頓後，胃空間也被佔據了不少，四人只各自要了杯飲料，再要兩件cut cake分享。
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     蛋糕率先登場。立著的Lemon Meringue($135) 風頭盡出，黃白相間，最面再放了點白朱古力片。忌廉是仍舊的幼滑，蛋白餅薄脆，很不錯。雖然侍應在點餐時提點這個口味較酸，我卻不以為然。檸檬酪口味偏甜，酸味和藹可親，不過也是蠻清新開胃，飽著肚子的吃仍不覺膩滯。
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    108 瀏覽
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     The Original Crunch Cake($135) 是這裡的名物，鬆軟海綿蛋糕加上軟滑忌廉，最簡單的甜美組合。上面的焦糖脆脆大大的叫人很滿足，咬下去外面微硬，中間鬆脆，不會有硬成一塊黏在牙齒上的情況出現，立刻把Lemon Meringue給稍微比下去。
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     為累了的身軀補充點能量去迎接不能睡的兩天，點了杯Green Tea Latte($80)。侍應本來說只有熱的，後來又說要是想要喝冷的也是有辦法的，不過還是喜歡熱的咖啡。咖啡味或綠茶味皆被甜味蓋過，不過奶泡很細滑，未算喝不下去。

    這裡定價高得奇怪，比許多酒店餐廳還要高，但這裡總讓我覺得在夢境一樣(是我這陣子太倦了?)，讓我好喜歡好喜歡。

    矛盾的是，人不能總是活在夢中吧!
    (以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
    • 推介
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    • 檢舉
    張貼
    評分
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    用餐日期
    2011-08-12
    用餐途徑
    堂食
    人均消費
    $176 (下午茶)
    推介美食
    • Crunch Cake
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