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2013-08-05
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Having dined at other restaurants on Ma Wan, I had high expectations for a Western Restaurant. Oma's Kitchen was a huge disappointment as the service really let them down. We arrived near the end of the lunch rush on a Sunday and our server gestured towards the back instead of seating us properly.After sitting down we looked at the menu and the food options were too much. Their menu is WAY too big! We were left for 10 minutes to decide and couldn't see our server anywhere. Finally they took our
After sitting down we looked at the menu and the food options were too much. Their menu is WAY too big! We were left for 10 minutes to decide and couldn't see our server anywhere. Finally they took our drinks order or apple soda and Fanta. My Fanta arrived flat, so I asked them to change it to apple soda. No apology, our server just mumbled some excuse.
Then our food took about 20 minutes to arrive. My partner asked another server (couldn't see ours anywhere) to see how long it would be until we got our food TWICE. Me and my partner were a minute away from walking out the restaurant when it finally arrived. I asked our server why it took so long and they mumbled another poor excuse and didn't apologise. If food is going to take a while to cook, then you should tell your customers that!
The food was average. I ordered the swirl sausage with mash and my partner ordered the meatball with rosti. The only good thing on my plate was the sausage. The mash was dry and lumpy. My partner wasn't happy with his meal either and said it was average.
Won't be coming here again as the service was so terrible.
张贴