Casa Cucina & Bar (已搬遷) 新店位置

Item: Casa Cucina & Bar
Rating: 4
Author: jewelmeow

205 食評

味道

環境

服務

衛生

抵食

29661

西環

$201-400

意大利菜

145

jewelmeow

等級2

One of the worst service experiences I have encountered in a restaurant. Made a dinner booking for 6pm, and was told I have to return the table at 7:30pm (which I thought initially was fair enough since I expected that they might be fully booked and busy). However I showed up seeing quite a number of empty tables around us and despite this, the servers repetitively reminded us of the table return time during the meal (4 times during our meal!) and were in such a hurry collecting our plates - literally right after I took the last bite from my plate with food still in my mouth! The server then placed the bill on my table at 7:20pm when there were still empty tables around and nobody queuing. Such a shame that the service has completely ruined the dining experience since the food was actually quite nice, but not worth enduring such horrible hospitality. Will not return.

The food was of average quality, tastes decent but nothing you couldnt find in another restaurant serving italian cuisine. Unfortunately the poor service has made the experience very unpleasant hence earning a low rating. I ordered the fritto misto and the scallop carpaccio. The fritto misto was average fried seafood. Scallop carpaccio was refreshing. For main course I ordered the oxtail ravioli which was average, portion was also small. For dessert I ordered the tiramisu which was also average. The poor rating is well deserved and I think readers should be made aware of this because the overall review on openrice is very misleading. I only got to realise how bad the reviews are when I clicked into the detailed review page and scrolled down.