Came to open rice to look for a decent restaurant to dine with my friend because we were doing some shopping around there. This restaurant seemed to have good reviews so far. Made reservation online but we got there 30 minutes early. One staff told us to wait then came another one and said oh your table is ready.
We ordered the Thai style raw shrimp, a vegetable dish, and Thai style crab. Shrimp came after 10-15 minutes after we ordered. The vegetables came 40 minutes later.
Overall food is fine but unfortunately we waited forever for our 泰式炒蟹 (Thai style crab). Literally waited for 50 minutes to an hour and we were both so hungry we were about to just pay for what we ate and leave. Staff is inexperienced. I asked for tea and she forgot completely as soon as she walked away. We asked different servers about our crab dish and everyone gave us different answers. Refused to give us an exact time frame. Staff honestly seemed scared to even approach us or come near us when they knew we were unhappy.
To be fair, food was good but honestly when it came I have already lost my appetite. The crab was scorching hot when it came. Pretty sure they forgot our dish and didn't even start cooking until we asked them about it. Would appreciate if they just let us know what exactly happened and let us know when it would be ready. For the price we paid I would definitely go somewhere else. Besides their food was nothing special...I can easily find another restaurant in HK that serves the same food for cheaper price and most importantly, better service.