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2011-04-02
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My first visit to Yo Mama has ensured that I will never visit again. Flavorless yogurt, sloppy presentation and terrible customer service.I ordered a green tea yogurt with nata de coco and mochi, but had to wait 10mins for it as the yogurt was mixing. I was happy to wait as I had heard good things about this place. I saw the guy pouring the mixture into the machine and he was doing a sloppy job. He dripped some of the gooey mixture on the front of the machine but did not clean it up (see pic)
I ordered a green tea yogurt with nata de coco and mochi, but had to wait 10mins for it as the yogurt was mixing. I was happy to wait as I had heard good things about this place. I saw the guy pouring the mixture into the machine and he was doing a sloppy job.
He dripped some of the gooey mixture on the front of the machine but did not clean it up (see pic)
and then proceeded to do someone elses order and also moved on to work on the till.When I finally got my yogurt, it didnt taste of green tea. It was very sweet, and despite it looking green it just tasted like original. Luckily, it was not too sour so it was still edible. The toppings made it more enjoyable. I was really dissapointed that there was no green taste. I also didnt like that they strategically put the yogurt in the tub so that the top covered the hole in the middle.
The decor of the store is nice, and the employees are young. However, they don't look happy and their service is really bad. They don't seem to take care of the presentation of the toppings
and not many words are exchanged during transactions (the girl serving me didnt even tell me the price, she just punched the price into the POS and waited for me to pay). I think they are understaffed.I was dissapointed with the whole experience of Yo Mama, I ddnt feel happy whilst eating my yogurt.
張貼
