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2019-07-05
3249 瀏覽
Definitely not recommending it. Nomally when you go for a Asia 50 best restaurant, I believe that their service and food should certainly up to a standard. If either one of this element is not up to expectation, we still think that we can balance it out as at least we still have a good time. However, both food quality and service are below service. Comments of the dishes are subjective, so I am not going to mention, all I can say is there are better places. But the service is unacceptable1 - Sta
But the service is unacceptable
1 - Staffs eating Pringles during service, and all the guests can see
2 - we were here for the birthday and brought an ICE CREAM CAKE and they DO NOT have a fridge to put it
3 - we ordered the signature chicken, which we most looking forward to it, we were 5 so once we split to everyone's plate the portion is just. The taste was okay but my friend found it abit disappointing as she had before and it was really good.
Then It happened to be the last piece that is Raw and we told the staff and in the end the answer we received is "even the chicken is raw, you can still eat it" then we doubted and then she went to talked to her chef and the response she gave us is "If you think the chicken is raw and is not eatable then SORRY LOR (she spoke to us in canto)" she used the word "LOR 囉" and next line is "if you want, we can waive it for you, but you guys already ate 90% of the dish"
So now, clearly, this is an attitude problem. We might have a misunderstanding on whether a French chicken could be eaten or not even the meat is transparent but certainly her response and attitude is worst.
As an establishment that already opened for a few years, able to achieve Asia best 50 (#37) and Tatler dining award is for sure a huge achievement. Still, just because they are awarded and famous, I hope they also live up with its name and provide certain level of service, at least. I am truly disappointed and will not return again even they did offered to buy us a meal and want us to give them a second chance. (my friends left another review and the chef replied in the comment) Because from all the reply, he clearly does not know what truly the problem is and only by waiving a dish or buying a meal never able to make us forget what we have experienced.
It could be just a bad day for us, so I will not stop anyone going there. I wish you good luck if you are going, hopefully they serve you well and their food fit your apetite.
張貼