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2012-03-19
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this is the worst experience i had ever had in my life....last night I went there with friends celebrating her birthday. we booked 7 pm and we arrived around 6:55.staff there were getting things ready and a manager (Ian, who I believe is a bristish according to his ascent) served us and asked us to sit downas they were handling with the set up we went outside to walk around in the nearby area which we were excited to have our dinner here.after coming back to the restaurant the waiter brought us
this is the worst experience i had ever had in my life....
last night I went there with friends celebrating her birthday. we booked 7 pm and we arrived around 6:55.
staff there were getting things ready and a manager (Ian, who I believe is a bristish according to his ascent) served us and asked us to sit down
as they were handling with the set up we went outside to walk around in the nearby area which we were excited to have our dinner here.
after coming back to the restaurant the waiter brought us to our table and that we start chitchatting as one of our friends not yet came (reserved for 4 ppl, 3 came and wait for 1), and then the manager came and said he was ready to take our order and we said we are waiting for a friend who was coming. Then the story came, below are the conversations I recalled:
"we are waiting for our friends"
Ian, "when is she coming"
"around 15 mins"
Ian, "We are doing business here. We are serving the best food in hong kong and we have a long reservation list. Our guest chef ....blah blah blah....can I take your order within 5 min"
at this moment both our friends and I were totally out of word, couldn't imagine a restaurant runner could be that rude (yes RUDE)
"so what's wrong if we would like to order after our friend came?"
Ian, "if you know your friend is late, why don't you reserve 7:30pm? You come at 7:00pm and I gave you the table at 7:00pm"
"so....what if we order the dishes one by one?"
Ian, "don't play games with me, madam. don't play games"
"so you are asking us to leave now?"
Ian, "if you want to leave, you can. It's up to you"
OMG! what kind of service is that? Yuck, I wanna vomit onto his face. Such a rude guy! Never tried being insulted like that.
Serving the best food in Hong Kong with the worst service in the world? Never....never...never come again.
张贴