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2009-08-05
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I dated 2 group of different friends in Ruby Tuesday at the same day in different time slot tonight. However, I was late for the 1st time slot while my 1st group of friends already finished their dinner when I arrived. As I am VIP member, I used my card to enjoy the 50% off with my friends. However, the waitress, saw that I used my card but not having dinner with my friends, then she went to tell the other waiter and when I order food for my friends in 2nd time slot, she was all night black face
However, I received a email from them and warn me not share my card with others in the next day!!!! How come a big restaurant can do such things behind the customer! I was there for meal with my friends from two groups and use the VIP card twice at the same day. Is it that I cannot do this? I am the customer who buy the VIP card for own use. How come they can send such email to warn me but not advise me face to face if they felt that I use the card twice for myself and my friends was not acceptable!! Especially her service was really really bad!!! I never met a waitress in Ruby Tuesday as her with such service standard to customers!!
Is that they have commission when selling the VIP card and they fail to sell to me and my friend, then treat me in such bad attitude? The cost of VIP is not cheap! But with such service and even send email.......
张贴