448
28
11
餐厅: Acquasala
优惠: 国泰会员凭「国泰 - 亚洲万里通」应用程式內会员二维码,赚高达HKD4 = 2里。受有关条款约束。
条款及细则:
  • 国泰会员于指定合作伙伴餐厅用膳,付款时须出示「国泰 - 亚洲万里通」应用程式内的会员二维码,方可赚取「亚洲万里通」里数。
  • 国泰会员每次可赚取「亚洲万里通」里数之消费额上限为港币10,000元。
  • 会员凡于国泰伙伴餐厅作合资格消费,每港币4元可赚取2里数。而渣打国泰Mastercard®客户凭卡消费可享每港币4元赚取2里数,包括合作伙伴餐厅合资格消费之餐膳里赏(每港币4元赚取1里数)及基本餐饮类别之合资格签账奖赏(每港币4元赚取1里数)。
  • 赚取之「亚洲万里通」里数将根据餐饮与膳食消费,包括服务费、税项及小费的总和而计算。
  • 惠顾特定推广套餐或不可赚取「亚洲万里通」里数。请预先向个别「赚里餐厅」查询。
  • 赚取的「亚洲万里通」里数将于认可餐膳消费交易后10个工作天内存入会员的账户。
须受其他国泰条款及细则约束。
等级1
1
0
2025-05-11 392 浏览
The serving team is extremely rude and arrogant. Won’t go again. We have people arrived before our booking time and the rest of the group joined after 15 mins of booking time at 6:15pm. The waitress already said since we have other customers coming, let me introduce you the menu. Does she need to say this?? Is this a fast food restaurant? They didn’t communicate to us there’s a time limit in dining when we made the booking. There were no people around. And other tables only ordered couple drin
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The serving team is extremely rude and arrogant. Won’t go again. We have people arrived before our booking time and the rest of the group joined after 15 mins of booking time at 6:15pm. The waitress already said since we have other customers coming, let me introduce you the menu. Does she need to say this?? Is this a fast food restaurant? They didn’t communicate to us there’s a time limit in dining when we made the booking. There were no people around. And other tables only ordered couple drinks and one dish. The place was not even full when we left at 7:15pm. We didn’t even want to stay for another minute.

Later the same waitress screwed up an order and gave us another dish with a higher price. We only found out when we got the bill. We told the waiter this is not we ordered, instead of trying to investigate what went wrong, the rude waiter replied, “You ate it already, you should have informed us before you ate it.” Didn’t they have the responsibility to ensure they have proper hearing to get the order correctly? Pushing responsibility on customer for not telling them they screwed up is very rude. This is the first time in my life to get this stupid response. Horrible horrible experience. We were not trying to bargain and we knew we ate it without knowing it was a wrong order. Their carbonara didn’t look like normal carbonara. How did we know the other dishes is what it is?! Rude and arrogant restaurant.

Even the food tastes ok but the portal is half the size of you paid for. Their size of the main dish is like a side dish. No matter how ok the food is, I would never go back. We spent over $350 per head!!! This one is black listed forever. Zero star for this place.
(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
张贴
评分
味道
环境
服务
卫生
抵食
用餐日期
2025-05-10
用餐途径
堂食
人均消费
$350