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2021-01-04 1067 浏览
A cockroach was on my shoulder while I was eating my food. My partner had to get it off me, the people on the other table left as a result. We told the hostess what happened and she thanked me for informing her. No attempt was made at service recovery, we were charged full price and given no compensation. We didn't even get an apology!This ruined what was otherwise tasty and authentic food in a typically Japanese setting. Cockroaches crawling on patrons is NOT acceptable!
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A cockroach was on my shoulder while I was eating my food. My partner had to get it off me, the people on the other table left as a result. We told the hostess what happened and she thanked me for informing her. No attempt was made at service recovery, we were charged full price and given no compensation. We didn't even get an apology!

This ruined what was otherwise tasty and authentic food in a typically Japanese setting. Cockroaches crawling on patrons is NOT acceptable!
(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
张贴
评分
味道
环境
服务
卫生
抵食
用餐日期
2021-01-03
用餐途径
堂食
人均消费
$100 (午餐)