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2021-04-10
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Came here for lunch. Ordered the scallop and ravioli dish.Was having the ravioli dish and in my last second bite, I bit something crunchy. Knowing that the contents of ravioli would not contain anything hard, I spat it out. Didn't think much of it and looked at my last remaining piece. Saw nothing suspicious and finished it. Then realised that the hard thing, about 5mm in length, actually came from the serving bowl itself - by observing the colours and patterns.We decided to report the incident
Was having the ravioli dish and in my last second bite, I bit something crunchy. Knowing that the contents of ravioli would not contain anything hard, I spat it out. Didn't think much of it and looked at my last remaining piece. Saw nothing suspicious and finished it. Then realised that the hard thing, about 5mm in length, actually came from the serving bowl itself - by observing the colours and patterns.
We decided to report the incident to the waiting staff as we agreed that it was important for the restaurant to take note. We told the waitress very calmly and as a matter of fact to note the bits of the bowl had likely fallen into the food.
It was all good as the waitress did apologise very briefly and agreed that the piece came from the serving bowl. And we were planning to finish our drinks and leave. Then, within 1-2 minutes, a very loud and agitated comment came from the kitchen area (?) that, "They complained after they finished the dish!!"
Isn't this uncalled for? First it was not even a complaint. We felt it was important for restaurant to note such details. Is it acceptable for broken pieces to be found in diners' food? Second, the attitude was incorrigible. The comment was so loud, it seemed to be deliberate for us to hear. Yet we did not kick up a fuss still and left shortly after.
I don't know why I have to pay service charge when the service is so bad? Which I did. If you're wondering about the food quality, Central has many restaurants that easily surpass this place. This is our first and hopefully only bad review.
张贴