影片
更多
2011-08-25
17 瀏覽
Last Sunday evening, 4 of us (2 adults + 2 kids) went there for dinner. My husband noticed this new restaurant from newspaper's recommendation... and therefore we decided to give it a try.We were seated at the 2nd floor (top level). The place was not full yet. We found the place is 'freezing'... and therefore we asked if we can change to another table. (better... at least the wind not blowing straight to us) After seated, we decided to order a Chicken Wing set for 2 which shared by our kids
We were seated at the 2nd floor (top level). The place was not full yet. We found the place is 'freezing'... and therefore we asked if we can change to another table. (better... at least the wind not blowing straight to us) After seated, we decided to order a Chicken Wing set for 2 which shared by our kids. My husband ordered the mixed grill in sizzling plate set and I had the chicken rice in white sauce. Since the kids would love to try the Soufflé, we checked with the waiter that the cooking time would require 30 to 40 mins. Therefore, we ordered at the beginning too.
After a while, the soups come with the chicken wing set came first. It were served with bread.. but no butter!... since the kids were fine, we didn't bother to ask for some. Then, rice (which come with the Chicken Wing set) came too! (...So fast !!!). However, the soup which come with the mixed grill set not even served... until after the main course! (Unbelivable!!!) Every dishes were served so fast... and our table was not able to accommodate! Suddenly, the Soufflé was served too!... That's really bad... the waiter just said it's ready to serve... regardless that he noticed we had not yet finished our food!
The service was bad (not sure if that's because of lacking is staff ...!), we kept asking for plates, bowls, cutlery... anyway... the worst part came. After we finished the food, we ordered the drinks which come with the sets. We waited for almost 20 mins, nothing came. We asked another waiter to check.. and he told us that our order were not found in the system!!! So, we repeated our order to him, and watched him to make sure he put into the system. Our kids started complaining again because it's really cold there. The waiter told us that this couldn't be adjusted... anyway... we still waited "patiently" for the drinks and desserts to come. After some time, we could see the drinks were ready outside the pre-serving area... just the waiter didn't want to serve !!! My husband asked him to bring over the drinks... so he was forced to bring them over. Again, after 10 mins, I can see the dessert were also ready there, NO ONE go there and pick them !!!! I couldn't help to complain about this... how can a restaurant required the customers to tell the waiters that the food were ready to serve!!! NO service at all... The mananger came to apologize, but it's already too late.
The food not especially good, the place is freezing, the waiters not professional ... don't think we will come again!
張貼