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2019-01-27
3156 瀏覽
We went here again after a good dinning experience around 5 years ago, however this time have to say it was a disappointment... Food is up to standard (notably the dessert is very nice), though a bit pricy but worth the quality without flying to Japan (HKD 5400 for 2 without much drink). The service needs lots of improvements-1. In the middle of service the waiter looks a bit rushy explaining dishes for us, made an impatient look that ruin the experience. 2. Our tea cup was never refilled throug
Food is up to standard (notably the dessert is very nice), though a bit pricy but worth the quality without flying to Japan (HKD 5400 for 2 without much drink).
The service needs lots of improvements-
1. In the middle of service the waiter looks a bit rushy explaining dishes for us, made an impatient look that ruin the experience.
2. Our tea cup was never refilled throughout the meal, prob after we reject the recommendation of trying their hkd1,000 bottle tea?
3. What is most unbearable, after signing the credit card I was explicitly implied I should add in "tips" twice, while 10% service fee was charged. It's ok I know in fine dinning normally the waiter earn by tips and I normally do give a few hundreds. However after 1&2 not really in a mood to give extra (after HKD5000+ for 2 ppl). While being asked the 2nd time, I have to say explicitly the service is just soso therefore I leave it blank. What is shocking was when the same waiter returned my parking ticket there was not a single word but put straight the ticket on the table and left.
We got engaged here so it got lots of emotional value for us, while working in the same building and live just next door, I always avoid coming here for business purpose and save it for our special occasion. Initially trying to establish a tradition of coming here every year for anniversary but now may simply not come back again and advise colleagues not to.
Hope it can be improved for others in the future though.
張貼
