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2011-07-31
29 瀏覽
Not a horrible experience but all around disappointed - service, food, and overall experience.Service: Mains took over an hour to arrive from order, we waited at least half an hour after our appetizers were done, dusted and taken away. Granted, we were a table of 14, but it was hard to watch the table next to us who had arrived after our appetizers had been served, finish their appetizers and mains before our own mains came out. When we complained, they gave us the standard song and dance excu
Service: Mains took over an hour to arrive from order, we waited at least half an hour after our appetizers were done, dusted and taken away. Granted, we were a table of 14, but it was hard to watch the table next to us who had arrived after our appetizers had been served, finish their appetizers and mains before our own mains came out. When we complained, they gave us the standard song and dance excuse that is common for hong kong but unacceptable for a restauraunt of this class.
Food was described on the menu as "artisinal" and the menu sounding innovative but against these expectations the flavors were rather ordinary. High point were the fried oysters with creamed spinach which were delicious. Spaghetinni was insufficiently al dente but tasty nonetheless. Roasted cauliflower was good as well, though again failing to live up to the menu description. The crustino, egg yolk filled, was too tempting to not order. But the bread was simply too tough to cut through with a serrated knife. We returned the dish - to their credit, the offered to remake it and comp it, but we declined, and that earned us a frown from the waiter.
Service, again wasn't horrible but at the end of the day was disappointing. The waiter was eager and was helpful in helping us order for the group, though one in our group found him annoyingly pushy. Reasonable complaints only begot frowns and excuses rather than apologies and real explanations. We asked for just a plain scoop of ice cream for desert, and they explained that they didn't have ice cream. It was only after pressing that in fact they had gelato (not ice cream, mind you), but would only serve it with an espresso, to which it was paired on the menu. Again, understandable for a chain restauraunt with amateur staff, but shocking inflexibility for a place professing an "artisinal" approach.
I wouldn't talk a couple on a first date out of going - the interior is nice and the menu fancy - but I won't be returning there.
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