We can see that the owner and chefs definiately put in all hearts to design the menu, the food was good, presentation was attractive, however the service was HORRIBLE!
Their uniform printed at back "Happy To Help", none of them are happy and none of them are helpful! When you have a message to tell and printed on your staff's uniform, someone really should make sure you mean what you say, otherwise it turns out to be a joke, this is a perfect example. They should print : "Happy!? you made ME Help you!"
None of the staffs acknowledge our requests, we thought they didn't hear us, naturally we repeat or riase our voice a little, also the place is very noisy, if they feel that we were being unfriendly, how do we know that even knodding their head to show us they heard us is too much to ask!? This one girl "Ling" is the waitress of the restaurant, she replies bodly with an attitude and replies again the same way cause we care to explain what we would like of her to help, that bad! We were shock!
We were thinking of complaining to the manager, we saw a guy not wearing the "happy to help' T-shirt but he doesn't look "happy to help" neither, crossing his hands and using his feet to kick the chair instead of tidying up properly, we did not brought it up to him, to be honest with such bad service and attitude, the manager is responsible, we already have enough snapping and attitude from the staffs, not ready to get more of it.
Will never return and will never advise any of our friends to. What a shame, the food was good.
題外話/補充資料:
Sick service, ok environment, good food and great food presentation, shameful!
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)