這家店太過分了,昨天我用電話號碼預約了今天吃飯,他們竟告訴我他們的廚師不在。這家店已經是第二次如此了!! 其實他們有我的電話號碼,萬一有什麼事,他們都應該讓我盡早知道,而不是讓媽媽和我為這次外出準備了BB半小時, 卻臨門才吃閉門羹,真的太過不負責任了!!!Today is the 2nd time this shop told me their chef is not there when I arrived with my baby. I made reservation 1 day ago with my telephone number . In case anything wrong, they should have let me know before. My mum & I prepared my baby for half an hour for this outing and now this irresponsible shop reject us at the door while they can actually call us beforehand. This shop is incredibly insane!…查看更多
以上食记乃用户个人意见 , 并不代表OpenRice之观点。
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chanjack177
Hi Amy, 我是Marsoysterbar 的東主,昨天見你扶老攜幼的來到,而我們正準備搬枱迎接強颳風山竹,廚師住得很遠,所以走先了,因為你是經那網上app訂座,通知我司實在太草率了,我已經向這app反映了,我司真係深感抱歉,因為我係應該儘早通知的,亦都很多謝原來已是第二次訂座,第一次我也不知道是什麼時候,希望下次有機會為你服務,謝謝你
I seldom get so angry for a restaurant but this restaurant is really ridiculously irresponsible.I booked this restaurant for restaurant week online, but they called up at 6pm and leave a message that they CANNOT OFFER ME the booking as the "Chef does not want to work that late". What a nice attitude this restaurant is having for their customers!Poor me, receiving this voice message 2 hours later, unable to book another restaurant online anymore for the night. And the staff from Quest just pushes the responsibility to me that I have not picked up the phone. For such outstanding attitude, go if you enjoy the being treat like dirt 我一向甚少花時間寫食評的,但是這家餐廳真是不負責任得令人很憤怒,真的不能不寫。我上週在 restaurant week預定了這家餐廳並且已經得到了email 確認,但他們預定當天下午6點才致電我,他們不能給我預訂的位子,因為“廚師不想工作那麼晚”。這究竟是個甚麼的待客態度?!! 莫説他們未能待客如賓,他們連基本的尊重客人和信守承諾都未能做到!!!我在2個小時後收到該語音留言,但已無法網上預定另一家餐廳。而餐廳人員更只是推卸責任,說錯在我沒有應答電話。對於這樣優秀的態度,恐怕食物再好,也不應再去活受罪吧!…查看更多