I have visited this restaurant last Friday which I spent HKD4,266 for dining with 5 guests. The food quality was so so but the staff service was extremely bad. I have ordered a bottle of Chateau Senejac, Haut Medoc 2009, however, the staff has opened a 2011's year bottle without letting me know. I discovered that after the wine has been poured into the decanter. I immediately complained to the staff and one guy (which I can't remember his name) just came by saying the 2009 already out of the list, they only got the 2011 available. I have specified that I requested for 2009 instead and this guy just nodded without apologized for their reckless' act. I even told him that you should have shown to me the bottle before opening it. The statement I received from that guy was "This place is not a Hotel, hence, no such service will be required". I felt extremely upset by his lousy and unprofessional services. Therefore, I would like to write an review with regards to this bad quality services that I have encountered via this platform. …查看更多
Fridge
2018-02-26
以上食记乃用户个人意见 , 并不代表OpenRice之观点。
2
samurai
Why didn't you refuse to accept what was not ordered.
用餐日期
2018-02-23
用餐途径
堂食
人均消费
$853.2 (晚餐)