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2020-11-22
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Traditional Korean bbq restaurant with Korean owner and staff. Food is good. They have a number of authentic Korean dishes you don't usually find in most other Korean restaurants in HK, e.g. grilled eel (which was delicious), raw soy sauce marinated crabs (didn't try as we don't eat raw crabs). bbq meat and soup were just average only.. pThe highlight was their service which was shockingly poor. Now i already went with 0 expectation on their service as my frd warned me beforehand. they still man
The highlight was their service which was shockingly poor. Now i already went with 0 expectation on their service as my frd warned me beforehand. they still managed to surprise on the downside with their blunt request and crass service. highlight of the night include:
1) when we were more than half way thru our meal, they asked if we could move to the main dining room as they have a group of customer that just arrived and demanded to be sitted in a room. we were in the middle of our meal with 10+ dishes spread over the table and still had grilled meat on the stove.... it's extremely insensitive to ask your diners to change table at this point. the simple reason they gave was they had some miscommunication with that booking and the main dining room was more spacious for us (lame). I told them I was fine with my table and prefer staying put.
2) they subsequently turned the AC in the room on HIGH with wind blasting out on our food. both us and the table next to us noticed this immediately. they wanted to make the room so cold that we'd leave ASAP.
3) during the rest of the meal (about half an hour or so) they had different wait staff checking in on us EVERY 30SEC (no kidding), lurking around the room looking over our table with inquisitive eyes. they wanted to make sure we felt as uncomfortable as possible so we'd leave ASAP.
what I'd give them credit for is the eel which was yummy and not something you'd find everywhere.
despite the poor service, business was really good they were fully booked that night.
张贴