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2008-05-20
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I went there last Thur, 15 May with friends and colleagues. Initially, I expect to got surprises there, however, the only thing I now remembering is their poor quality service !!We arrived there around 6.45pm, and even though it was Thursday, it is still very full of people around the outdoor area. It was difficult to find a small corner to stand (facing the Mandarin Oriental HK)......the view is very fantastic and relax. We found, it's very hard to catch a waiter to make the order, waiters
We arrived there around 6.45pm, and even though it was Thursday, it is still very full of people around the outdoor area. It was difficult to find a small corner to stand (facing the Mandarin Oriental HK)......the view is very fantastic and relax. We found, it's very hard to catch a waiter to make the order, waiters are running very quickly without seeing us waving to them !! After we ordered a bottle of wine, the waiter came back and forth for 4-5 times to finish our order........but still, after asking many many times, we did not have snacks and didn't have enough glasses to share the wine. We all very disappointed and decided to move to somewhere else !
We all think that, Sevva should set-up bar facilities out at the uncovered area, then watiers don't have to take so long to bring the drinks to guests. They should also need to well train their staff/waiter(s). There are a lot of area for Sevva to improve !!
For the reservations at the outdoor area, we suggest Sevva accept booking in advance, unless it is all reserved. And Sevva has to made the sofa & table smaller.......that would be more easy to chat and could be able to set-up more tables out there.
Will try again 2-mths later, to see anything improved.
张贴