Arena Kitchen

营业中

休息中

Item: Arena Kitchen
Rating: 3
Author: KOOzst

24 食记

味道

环境

服务

卫生

抵食

738

赤腊角

$101-200

多国菜三文治西式糕点咖啡店

KOOzst

等级1

Young girl at the front desk, she was so friendly & welcoming. Rest of the staff, old & full of prejudice. I was happily eating my ordered Soup Of The Day with toasty warm bread when I was witness to a ruckus. A female customer speaking in Mandarin complaining that the staff were giving her dirty looks. I didn't really think I would experience just as bad service. I went to pay my bill, showed him my order number, the old man asked where I was sat. I pointed to the seat & he repeated my order. I specified I was paying by Enjoy Card, which as advertised that the bill is discounted at 15% for dine in, with service charge. I assumed that it would be automatically discounted but when I checked the bill after swiping my card the discount wasn't taken off. So out of principle, I went back & questioned the old man. Disgruntled, he called out to his fellow staff to get him a calculator & worked out how much they owned me & gave it me back in cash. If he had done his job right in first place he wouldn't have to deal with me giving them a bad review. I felt I was being judged on fact that I wasn't running up a large bill & the fact that I was attending a concert & not a conference. Service is service no matter how little I spend, & I'm certainly paying for. He's lucky I didn't ask for service charge to be taken off. If you don't want to be judged on how little you spend or how you are dressed, you are better off going to KFC downstairs.