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Horrible Service by the Manager, Paul, Watch out!
2016-12-03 504 浏览
We made a reservation at 7pm. We show up on time. The restaurant is busy. Paul, the manager, is at the front desk. We patiently wait to get his attention to be seated. 5 mins later, we asked, "Can we be seated? We have a reservation.". Paul says, "Wait!". So we waited another 10mins only to be told that they don't have a table. What is worse is how Paul spoke. He completely "ignored" when we asked about what happened to the table we reserved not to mention any apologies. He instead starting to
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We made a reservation at 7pm. We show up on time. The restaurant is busy. Paul, the manager, is at the front desk. We patiently wait to get his attention to be seated. 5 mins later, we asked, "Can we be seated? We have a reservation.". Paul says, "Wait!". So we waited another 10mins only to be told that they don't have a table. What is worse is how Paul spoke. He completely "ignored" when we asked about what happened to the table we reserved not to mention any apologies. He instead starting to give the tables to others who didn't make any reservation and showed up later than us. One of the staff members who heard us approached and gave us a table after about half an hour. Paul still ignoring us. If I were to be his boss, I would be very worried about having him as a manager. I never wrote any review in the past but never had such a bad experience at a restaurant ever!!
(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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