Pepper Lunch Express (希慎廣場)

Went here for lunch with a friend as it is easy to find and I knew that it had good food. However, even though it was good, the waiting time was just too long. We had to spend a while queueing up to order, and then after that we had to wait another 15-20mins for our food to be ready. Although my Chicken Pepper Rice was tasty, with the chicken cooked nicely, the rice not too sticky, and the vegetable soft and nicely seasoned (with soy sauce to make it that bit more salty), if I had been in a rush it would have been impossible to get there. I would love to go if it was less busy, as it served good food for only about $45 which was very reasonable, I don't think I could be bothered to wait there for that long again. Also, as it is located in a food court, it was very difficult trying to find seats as it was packed full of people, and there wasn't enough seating for everyone, which was disappointing. The service wasn't very good either, and although I know that the staff were in a rush to serve everyone they were quite rude and uncaring which wasn't great either. Will definitely go again one day if they sort out the queueing time and are able to serve people in a more acceptable time period.