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An over-rated restaurant
2013-01-28 244 浏览
The Significant Other & I went to this restaurant last night for dinner. We had dined there once before, some time last year. We were not blown away by the food the last time but thought perhaps we had orderd the wrong dishes, and having seen all the people lining for it each time we were on the escalator going to Soho, we thought we would try it out again. The food is still nothing to shout about. We had the pho, cold pork belly, prawn salad rice paper roll, fish cakes and beef in pandan leaf
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The Significant Other & I went to this restaurant last night for dinner. We had dined there once before, some time last year. We were not blown away by the food the last time but thought perhaps we had orderd the wrong dishes, and having seen all the people lining for it each time we were on the escalator going to Soho, we thought we would try it out again. The food is still nothing to shout about. We had the pho, cold pork belly, prawn salad rice paper roll, fish cakes and beef in pandan leaf. The fish cakes and beef in pandan leaf were good but not outstanding. The cold pork belly did not resemble the picture in the menu. The pho and prawn salad rice paper roll were just so-so. We did not finish the fish cakes and pork belly, so, I thought I should pack them for take-away but was told that I had to pay $2 for the box, which is an ordinary paper one which I could not re-use thereafter. It comes with a paper bag, which I declined since I had a bag with me, and the waitress did not offer to waive the charge. While $2 is not a lot of money, I feel that the restaurant should see it from a different perspective when diners want to take away leftovers: it means that they had over-ordered but because the food is so good, they would like to pack and take it away. While at the restaurant, we also witnessed some rude service rendered to a group of four at the next table. They had given feedback to the acting manager that the rice paper for the roll was cold and hard. Instead of trying to find out what really happened, the acting manager was defensive and confrontational and kept insisting that that could not be the case. Any feedback from diners is feedback to be taken positively for improvement. The restaurant must not forget that the diners are paying customers. While the restaurant has every right to be proud of their food, they must balance that with discernment and tact when handling diners' feedback. The lack of humility could be the reason why the quality of food is going downhill as seen in recent reviews about this restaurant on this website. Yes, it is a reasonably-priced restaurant, but I would rather pay more for really quality rather than mediocre food. At the end of the evening, The Significant Other & I knew we will not be returning diners for this restaurant.There are far better and more authentic Vietnamese eateries in this wonderful city.
(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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张贴
评分
味道
环境
服务
卫生
抵食
用餐日期
2013-01-27
用餐途径
堂食
人均消费
$200+ (晚餐)