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2021-11-21
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Worst all you can eat experience in our lives, surprised to see so many good comments here.5 of us pre-ordered this $408 all you can eat with the Hairy Crabs package. Meat and seafood were very basic, sashimi was not bad, but the hairy crab was horrible!!!!The staff showed us the crabs and insisted these were alive, but most of the crabs wouldn’t move an inch even if we tried to touch their eyes and legs, the manager told us coz the crabs were playing “fake dead” with us, in his exact same words
5 of us pre-ordered this $408 all you can eat with the Hairy Crabs package. Meat and seafood were very basic, sashimi was not bad, but the hairy crab was horrible!!!!
The staff showed us the crabs and insisted these were alive, but most of the crabs wouldn’t move an inch even if we tried to touch their eyes and legs, the manager told us coz the crabs were playing “fake dead” with us, in his exact same words: “佢地扮死咋！”
Absolutely ridiculous!!
They wouldn’t let us pick the alive ones, they said if it’s bad we can return them and they will get refunded by the supplier.
First batch, 3/5 were returned to them, as soon as we opened the shell, it sticks!!!!! So bad they were the smell of rotten eggs! They took the 3 crabs back right away, and we waited for more than 1hour to get the second batch, and only 6/20 of them were not smelly!!
We called the staff over and told her the situation, shockingly she said:
“you pay $400 with this, you shouldn’t expect better than this.”
I told her I don’t expect it to be great, but I would never expect them to be not clean!
I would also report this to the Department of Health in Hong Kong, I wish no one would have to suffer bad quality of food like this place.
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By a group of unhappy customers who would NOT recommend this place to anyone, and yes, we know how a not dead hairy crab would smell like, we are not first time crab eaters.
大閘蟹
$408
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