I came here on a Sunday morning with my husband, we had previously tried Killiney in Tsim Sha Tsui east and wanted to try this place as we always saw queues when we drove past.
It was around 11am, we wanted to try the kaya toast and signature sandwiches. However when ordering at the cashier, we were told that for curry chicken sandwich we needed to wait for 30 mins or more and for sardine sandwich we needed to wait for more than an hour. Put off by the waiting time, we decided to try the hot food instead, but were also informed that the only hot food available were the Laksa and Macaroni.
Without much of a choice, we decided to order the Kaya toast and Laksa to try.
The Laksa came almost instantly. It was bland, and not very hot - didn't seem like there was any effort put into it. There were 4 pieces of fish cakes, 2 prawns, an egg and two pieces of dried tofu. When I bit into the tofu, I immediately spit it out because it tasted rotten - obviously the tofu pieces had been sitting around for a long time and had gone bad. When returned to the kitchen, they offered to replace the Laksa, but by then I was really put off by the taste to even finish half of it.
The Toasts took 20 minutes to arrive, there were burnt edges all over and the toasts were not crisp and were cold.
As a Singaporean I feel disappointed to have such a popular franchise in Singapore have such poor standards here. I hope someday they will bother to make sense of the negative comments and improve on the quality of their food to avoid disappointing customers who have not tried the famous Singaporean dishes before.