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2018-02-10
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Tried their tea time menu today and was appalled by their terrible service. I have been to Dim Sum Library for lunch for quite a few times during weekdays, but I will never go again. It's not worth the price.The staff:- who led us to our table pretended not to understand Cantonese and insisted to speak to us in poor English. I find this very rude.- who took our order was unattentive, and brought us the wrong order.- was displeased when I told her that this was not the dim sum I ordered.- took a
The staff:
- who led us to our table pretended not to understand Cantonese and insisted to speak to us in poor English. I find this very rude.
- who took our order was unattentive, and brought us the wrong order.
- was displeased when I told her that this was not the dim sum I ordered.
- took a long time to give me the right dim sum
- kept on bringing new customers to sit right next to us even though it was more spacious on the other side of the restaurant. And it was so cramped that even the new customers later requested to move to another table.
- took a long time to give us the check (even though there were less than 10 customers in the restaurant)
- threw the receipts on the table and left without saying a word
Food was ok, I have tried their weekday lunch for a few times already. But I find that they now use more MSG than when I first tried their dim sum.
I'll never go back. It's not worth the money for such terrible service.
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