33
12
5
等級2
5
0
2016-06-28 2737 瀏覽
Food is so so, service and time management is bad. Worst Habitu dining i have ever experienced. Guys, come on. Habitu is a group but why the management is that bad here? I came with 4 other colleagues because of a Buy 4 Get 1 Free coupon. Ordered 1 set lunch but only delivered 4 main course, while we have had 5 soups... The missing course was the all-day breakfast. After 4 rounds of follow-up in an hour, all the shop assistants hid in around the bar and not coming for offering solutions to
更多
Food is so so, service and time management is bad. Worst Habitu dining i have ever experienced.


Guys, come on. Habitu is a group but why the management is that bad here? I came with 4 other colleagues because of a Buy 4 Get 1 Free coupon. Ordered 1 set lunch but only delivered 4 main course, while we have had 5 soups... The missing course was the all-day breakfast. After 4 rounds of follow-up in an hour, all the shop assistants hid in around the bar and not coming for offering solutions to us until we asked for it. 


Set lunch is all HK$100 up with 10% service charge. We have orderd one of each set on the meau, including a vegetarian all-day breakfast, pasta with small clams in spicy sauce, a pizza with truffle dips and cheese, risotto with soft shell crab, roasted chicken with artichoke. Appearance on each dish is satisfactory but the proportion is slightly small as a main course. I only took pictures of the best looking three -
29 瀏覽
0 讚好
0 留言
Roasted chicken with artichoke - HK$168 (most expensive on the set lunch menu); the piece of chicken was fair but artichoke was too hard and tasted a bit overcooked
32 瀏覽
0 讚好
0 留言
Pizza with truffle dips and cheese ~HK$120 (forgot price); smelled good but taste was normal and unsurprising
30 瀏覽
0 讚好
0 留言
Risotto with soft shell crab ~HK$120 (forgot price); risotto was good and the sauce was optimum, but my colleagues said the crab was a bit too hard

Moreover, the most ridiculous thing is that we had to add HK$16 for 'upgrading' our coffee/tea to cold coffee and iced lemon tea!! I understand there might be a standard in getting cold beverage on set lunch but I think the shop assistant/ wait should remind the customers on such a big extra cost?

Highly not recommended this restaurant - simply no next time.


 
題外話/補充資料: Had lunch there because we got a Buy 4 Get 1 Free coupon. However, they have missed one of our set lunch while we have 5 people. Soups are adequately served but one main course was missed. We had to ask for the progress 4 times in the hour while they had not checked the system/ order history. Moreover, the most ridiculous thing is that we had to add HK$16 for 'upgrading' our coffee/tea to cold coffee and iced lemon tea!! I understand there might be a standard in getting cold beverage on set lunch but I think the shop assistant/ wait should remind the customers on such a big extra cost?
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
用餐日期
2016-06-27
用餐途徑
堂食
人均消費
$150
用餐優惠
優惠券