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2012-07-12
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I visited many bars & restaurants but this one seems to have an exceptionally bad attitude! Their unfriendly Maitre' D did not acknowledge or greet arriving customers. After finally got a table outdoor, didn't realize it was such a hard work to get their staff's attention. The staffs avoided customer eye contact and focused solely on big groups. It took me about 25 mins to get a drink's menu and after that staff disappeared for a long time and could not get them back to order. Next table e
I visited many bars & restaurants but this one seems to have an exceptionally bad attitude!
Their unfriendly Maitre' D did not acknowledge or greet arriving customers. After finally got a table outdoor, didn't realize it was such a hard work to get their staff's attention. The staffs avoided customer eye contact and focused solely on big groups. It took me about 25 mins to get a drink's menu and after that staff disappeared for a long time and could not get them back to order. Next table experienced the same frustration and they got so irritated and left.
When my friend turned up and we ordered a bottle of wine and still their staffs provided no service for us. The wine was left in the ice cooler on our table and staffs walked past our table a couple of times but with no intention to refill our empty glasses.
When I asked for the bill, the staff turned up with the bill in a flash.....so they could be efficient !!
The bill was charged with 10% service charge and complusory $1 donation (for what) ! I didn't even know if this is legal ?!
The whole experience was bad and unacceptable.
張貼