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2015-02-01
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my friends and I felt like sushi and saw this place so we decided to line up for it, it seemed alright from the outside and in my mind, I thought it couldn't be that bad since it's affiliated with 板長 (which is OK) so we decided to give it a try.we waited for about 45 minutes to be seated in which wasn't that bad as we sat and watched some kids play hockey downstairs in the rink.when we got seated, my placemat was missing a chopstick, kind of a turn off but no big deal. then we were served by a w
we waited for about 45 minutes to be seated in which wasn't that bad as we sat and watched some kids play hockey downstairs in the rink.
when we got seated, my placemat was missing a chopstick, kind of a turn off but no big deal. then we were served by a waiter who told us to place our order on the iPad. we flipped through, picked out some food, then when we confirmed, everything we wanted and most of the more cheaper items were sold out -____-". that's fine, we decided to go through the menu again, the second time around, there was finally a "sold out" icon on the food (whIch wasn't there the first time). we flipped through the whole menu and all the hot rice/noodles were sold out. surprised (since it was only 8pm), we still accepted because there's really not much we can do about it. we continued picking out food and finally placed our order.
we wish it would have told us that all the prices meant one piece only. we felt insanely ripped off for such small portions and mediocre quality at, sometimes $2x per piece. they had sushi that went around the store by a conveyor belt, I picked up a plate of 花之戀, there were 2 pieces, we thought it was a blue plate ($20) each, when we paid, it turns out it was a patterned plate ($40). they made it both blue! could they not have used another colour! and the cheapest red plate never ever appeared. the other items we picked up from the circulating line were stale and one of them was plain werid...it was spicy from the 七味粉 (that we couldn't see)
I tend to think that I'm not that picky of a eater so I let it slip. the taste was alright, not fresh but not unbearable, I give props to the unagi roll that was warm. but all in all, the portions were way too small to charge at that price.
what really broke the deal was the cleanliness of the store. for an f&b outlet and reputable chain, it was unacceptable. there were food crumbs on the railing of the conveyor belt as well as where they placed the menu. what really grossed us out was the place where they stored the raw fish. the glass was scratched up and dirty. we even witnessed the tail of the shrimp glide across the glass and leave a streak/trail. it was gross and unacceptable, I wish I had taken a photo but we were just too grossed out we needed to get the bill and leave.
so yeah, we ended up paying $120 per person (party of 3) for a couple pieces of sushi each, a shared cold soba noodle at a dirty restaurant. great.
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