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2009-01-12
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there was much anticipation for this restaurant given the lack of salad choices in the central area. my friend and i were really excited and went to check it out the 2nd day it opened. unfortunately we were really disappointed to say the least. the place was super-packed but the staff was clueless and half asleep. we first spoke in english but it felt like they didn't understand a single word so i switched to cantonese but that only made it worse. i wonder how they expect to cater to the lo
there was much anticipation for this restaurant given the lack of salad choices in the central area. my friend and i were really excited and went to check it out the 2nd day it opened. unfortunately we were really disappointed to say the least. the place was super-packed but the staff was clueless and half asleep. we first spoke in english but it felt like they didn't understand a single word so i switched to cantonese but that only made it worse. i wonder how they expect to cater to the local crowd if there are no trained cantonese staff on the premises.
although we were amazed by the decor and lighting of this place, the place was not well run. everyone just assumed they could approach the counter and place the order and there was no line. not to mention that the first time we came, there was no order sheet prepared for people waiting in line to think about what they wanted to order. there are about 30 toppings for you to choose from but if you go over 4 your salad will be over $100 which is way too overpriced, even for ifc. the serving size of the toppings is tiny too. my friend caught one of the servers putting the toppings in someone else's salad WITH HIS HAND. now that is really gross, and that also means there is no set amount for the toppings. but the server told him they use these tiny cups to measure each topping when my friend asked for more turkey. the amount of greens they give you is way too much versus the toppings. the owner should think about more money-making ideas like offering 2 sizes for the salads, and giving people an option for less greens so that you can put in more toppings instead. also the 2 pieces of pita that are given (for free?) with the salad are bland and disgusting. i would much rather get a small roll or a slice of a baguette instead with my overpriced salad. if smolev went to french cooking school and had stints at daniel and french laundry he surely should know what an acceptable piece of bread tastes like! you would also think that if you didn't order a made-to-order salad it would be a faster experience but my colleague fell into this trap and it took him over 40 minutes to order, pay for the salad, and leave the place!
if you are bored while waiting for the servers to chop up your greens and toss the salad you could surf on the 2 mac terminals that are near the cashier. i would recommend you to take away rather than eat at the premises as the seating is high school cafeteria-style (quite uncomfortable).
i wouldn't recommend this place unless you want to overpay for a salad that doesn't really taste as great as what the place looks. don't get fooled by the decor and the location of this place!
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