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2012-03-15
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Went with colleagues for a farewell lunch.With a party of 7 they recommended us to share their Mezz (Tapas style) dishes at different prices ( with a combo list of 1 for $78, 3 for $2xx........14 for $888 etc.) So we went for 11 mezzes at $738. As the dishes arrived we figured we needed more so I told the South Asian Manager we would like to add 3 more mezzes so it would add up to the 14 combo.Food was good, service was standard.Then the bill came- I had a glance and realised they have charged
With a party of 7 they recommended us to share their Mezz (Tapas style) dishes at different prices ( with a combo list of 1 for $78, 3 for $2xx........14 for $888 etc.) So we went for 11 mezzes at $738.
As the dishes arrived we figured we needed more so I told the South Asian Manager we would like to add 3 more mezzes so it would add up to the 14 combo.
Food was good, service was standard.
Then the bill came- I had a glance and realised they have charged us seperately for 11 mezzes and 3 mezzes making it nearly $200 more expensive. When we told the manager they claimed that we ordered at different times hence it has to be charged seperately even though it was one meal under one bill.
He also came up with a rediculous excuse that it is not possible to change the bill once it is inputted into the system.
I demanded a new bill ( which took a min) which he then had to do unwillingly with rude looks, came back and told us as if it was a favour that they can't do this next time. But i'm sorry, there won't be a next time.
It is just very cheeky and dishonest with what they did and the way they dealt with it.
I agree with the comment below, it's a shame because the food was good. And yes, we definitely will NOT return.
題外話/補充資料:
Always check the bill
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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