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2022-04-14
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- bad indication of shop location, difficult to find the shop since no famous “landmark” is shown nearby. - no phone number and no Chinese at website, lack of communication with clients, particularly Chinese customers. - no iced packing for ice cream takeaway, impossible for long journey.- no Cantonese speaking staff, implying that Chinese customers are not welcomed. - no cutlery available for a costly whole cake order at HKD 800.- no pre-sale service and enquiry cannot be responded in a timely
- no phone number and no Chinese at website, lack of communication with clients, particularly Chinese customers.
- no iced packing for ice cream takeaway, impossible for long journey.
- no Cantonese speaking staff, implying that Chinese customers are not welcomed.
- no cutlery available for a costly whole cake order at HKD 800.
- no pre-sale service and enquiry cannot be responded in a timely manner and thus disappointing to find that ice-cream cake cannot be preserved in a properly iced packing in a hot weather, leading to a risk of melting under sunny days.
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