Having been on the hunt for Italian food that reminds me of flavours from home, my husband and I decided to go to "IL Moro" for a special celebration dinner. This has, by far, been the worst dining experience I have ever had.
The food was repellently awful and unpalatable ( to the point that we spent 1200 HKD on dinner, without being able to finish the served food). WorstRisotto I have ever tasted in my life ( tasted like porridge mixed with a horrible cream). We ordered the Ossobucco Special ( Mind you, I was so excited about this and was really looking forward to it ). the so-called "Ossobucco" Special and was served all fat on bones in a flavorless brown sauce and overloaded with undercooked carrots.
Everyone has a bad dining experience once in a while. It is nothing out of the ordinary. One forgets usually the next day itself.
However, what is out of the ordinary is the manner in which the owner, named Escobar treats his customers. He behaves like a lawless 10 year old with no sense of propriety or manners. Top notch service quality is the last thing on mind, when the Signore "Douchebag" Escobar ( appropriately named by another reviewer) can barely keep it together and is verbally abusive to his customers ( to demonstrate, he started hurling abuses and profanities at another poor young man who was dining there, simply because he asked for a specific cheese). He did the same with us when we asked him how some of the food had been cooked. Lastly, Escobar does not give you a bill or a receipt. He only mentions the amount you need to pay at the end of the meal. Signore "Douchebag" Escobar is a shame and a menace to the restaurant and service culture in Hong Kong. Someone needs to shut down his new establishment, just the way they did with his old one in Sheung wan.