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Horrendous Service
2017-12-09 2283 views
Probably the worst Italian we’ve had in Hong Kong thus far, having been regulars at some of the finest Italian restaurants in the city (CIAK, Al Molo etc). Bland rubbery octopus, equally bland, soggy pizza and worst of all, terrible service from Ash who is one of the servers there and suffers from a big attitude problem. Even a simple question on whether pizza toppings can be put on half the pizza resulted in her slapping her forehead and rolling her eyes as if it was a stupid question. We had h
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Probably the worst Italian we’ve had in Hong Kong thus far, having been regulars at some of the finest Italian restaurants in the city (CIAK, Al Molo etc). Bland rubbery octopus, equally bland, soggy pizza and worst of all, terrible service from Ash who is one of the servers there and suffers from a big attitude problem. Even a simple question on whether pizza toppings can be put on half the pizza resulted in her slapping her forehead and rolling her eyes as if it was a stupid question. We had her changed to another server called Jacob who was much better. The pasta (Norma) was good and the only saving grace in a terrible experience. Honestly don’t know what the fuss is about. It is laughable that the #1 and #2 restaurants on Tripadvisor are from the same owner. For your sake, I do hope that La Brata is better.

Never again!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2017-12-09
Waiting Time
15 Minutes (Dine In)
Spending Per Head
$150 (Dinner)