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POOR SERVICE
2011-07-08 74 瀏覽
This hotel was very poor service! I booked the table on 11 Jul and later wanted to change to 9 Jul, but nobody replied my e-mail and i resend wo times for two days, still no reply! As it is my friend's birthday and he prefer to try. So, I made a long distance call and the waitress informed me that it was full booking on 9 Jul, then I asked her if this was the reason no reply for my e-mail and she said yes. What the poor restaurant that they should be inform customers even no seat is available.
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This hotel was very poor service! I booked the table on 11 Jul and later wanted to change to 9 Jul, but nobody replied my e-mail and i resend wo times for two days, still no reply! As it is my friend's birthday and he prefer to try. So, I made a long distance call and the waitress informed me that it was full booking on 9 Jul, then I asked her if this was the reason no reply for my e-mail and she said yes. What the poor restaurant that they should be inform customers even no seat is available. I wasted two days for waiting their reply! POOR SERVICE!
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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