My wife and i just came to your restaurant today. We were looking forward to a good burger and wings. Yet, we were greeted with a terrible experience...
first, we went there at 12:15. The joint was supposed to open at 12pm. When we got there, the "closed" sign was still on and the staff were busy blasting music like it was Friday night. We could barely here ourselves talk... As we opened the door and yelled multiple times to finally get their attention, they didn't seem to care.
Second, since we were the first and only customers there, you would think they can't possibly get our orders wrong. Yet, they did. Even worse, when we took our orders back the staff didn't offer a single word of apology! It's as if getting orders wrong is a part of their jobs! No apology when we took our orders back, no apology when they finally redid our orders! Nothing!! During the whole time we were there, the staff seemed more concerned with joking and fooling around than serving customers!
Third, and the worst, since we were the first customers for the day, you would think the washrooms would be clean. But no! The floor was wet with dirty foot prints all over! To top it off, someone didn't flush the toilet! By someone, I mean the staff! Obviously no one else used it before we did!
Food wise, it has deteriorated immensely...with staff attitude like that, I can't imagine how the food can be any good. We ordered a mushroom burger, a big bite, fries and hot wings. Wings weren't spicy at all, and drenched in some kind of neon red sauce. Cannot taste the beef in the patties at all (maybe it's the GM patty on the news lately). I won't bother going on, it was just plainly and simply bad.
This used to be one of our fav burger joints. After today, it is going on our blacklist...