Restaurant Review Guidelines

The Company uses its best effort to develop an online community where food-lovers congregate to exchange dining information. In order to keep the Channels useful to users and not overrun with commercial noise, hate speech or useless information, you should not submit any restaurant review which:-

  1. is written by the owner, employee or its agent of such restaurant;
  2. is written by a competitor of the related restaurant;
  3. is driven by interest offered by restaurant or its agent;
  4. is submitted more than once for the same visit;
  5. contains insulting, defamatory, and/or provocative content;
  6. contains libel or personal attacks content;
  7. is copied or plagiarized from other reviews/copyrighted materials without prior permission;
  8. Duplicate reviews or reviews with similar content is repeatedly submitted or with different OpenRice account;
  9. contains second-hand experience or hearsay content;
  10. contains false, fake, malicious speculation or misleading content;
  11. contains commercial or promotional messages or link;
  12. contains foul language and/or obscene content;
  13. is not writing dining experience;
  14. is without solid description on food and service;
  15. contains serious complaint but did not provide evidence e.g. photos etc...;
  16. is response to other published review;
  17. contains photo only;
  18. submits restaurant information only;
  19. use external photo links;
  20. is with restaurant ratings which do not synchronize with review content;
  21. mentions the name or any personal particulars of restaurant staff; or
  22. contains illegal or privacy content.

The Company will reject, move or delete any restaurant review which contains inappropriate, malicious or promotional content, including but not limited to restaurant review having any of the above content, and shall reserve the rights to remove or not to publish any restaurant review content at its sole discretion without reason nor notice.

Important Notes

(i) If the restaurant review is connected with a tasting event, you should disclose so. Otherwise, the omission to disclose may be in breach of the Trade Descriptions Ordinance or any similar regulation(s) of the jurisdiction(s) where you or the related restaurant locate(s).

(ii) In the event if a restaurant review submitted by you containing serious allegation, you have to confirm that the content of the review is completely true and agree to bear the related legal responsibilities before the review is published on OpenRice’s Channels. You should be aware that if there is misrepresentation of fact in a review containing serious allegation, the user who has submitted the related review is liable to bear the related legal responsibilities pursuant to "Defamation Ordinance" and any other applicable laws in Hong Kong or any similar regulation(s) of the jurisdiction(s) where you or the related restaurant locate(s).