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aplysalzb's Profile

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aplysalzb
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aplysalzb
Level 1Hong Kong
Overview
Reviews (2)
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員工冷漠服務一般
noc (黃埔天地)
2024-09-15
環境不錯,但是太陽很大,沒有告知會曬,也沒有主動來幫助拉起窗簾,永遠很忙的樣子,招呼不到服務員,都需要自己起來DIY。因為太曬更換座位,但員工沒有更換點單QR,埋單時,數額有錯,我應該支付五百多,但實際祇有一百多,我主動提出我少付了,員工並未因自己工作失誤而感到抱歉,反而很無所謂的樣子,全程沒有笑臉,態度不好。今日如果不是我主動提出金額不對,會造成餐廳損失,不知是否後期還會來追問我的責任。建議對員工加強教育,以免公司造成損失。…Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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Ratings
3
Taste
4
Decor
1
Service
4
Hygiene
2
Value
Dining Method
Dine In
系統很爛,服務很差
Gyu-Kaku (Deli Place (Site 4))
2023-03-16
中午套餐,選擇套餐,卻出現單點賬單,單點比套餐還貴,服務員對系統操作不熟悉,不努力提高IT水平和服務水平,會被淘汰……在菜單上。明確看到是套餐和單點,選了套餐發送。後來發現套餐中的另外兩個菜一直不上菜,當時還沒有結賬不,告訴我選了單點。應該是在沒有結賬前,是可以把單點改為套餐的,說系統無法進行更改。現在的IT技術這麼發达,怎麼可能更改不了?!明顯是敷衍。店長店員態度都很惡劣,點單期間要求協助,但看得出來也對業務明顯不熟悉。店大欺客,香港競爭這麼激烈,遲早會被淘汰…Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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Ratings
2
Taste
2
Decor
1
Service
2
Hygiene
1
Value
Dining Method
Dine In
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