We , 2 persons, called around 7:30pm and arrived at 8pm for our boooking on the same date. The staff were so busy to tidy up the empty table around us and decided it’s priority above serving us. It took us some time to have the menu and we requested twice to b seated at a rectangular table with sofa seats on both sides. Our requests were ignored and we were moved to a big round table which increased the difficulties of socializing and interacting. the captain who instructed the staff at our face, had really bad attitude and inpatient expressions… by the way, the restaurant wasn’t full booking at all and we just wanted to take the vacant table~ pardon me! So we left without ordering anything~ …Read More
10 Shanghai
2021-09-16
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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1957team
Dear or#Tm65606414,Thank you for taking the time to share your feedback with us. We are deeply concerned to learn of your unpleasant experience and appreciated for bringing this to our attention. Please allow us to extend our sincere apologies for leaving you with disappointments and inconveniences. If your time permitted, we would like to have an opportunity to speak with you personally in order to learn more about your dining experience, so that we could improve in the future. Appreciate if you could provide us with your contact details through customerservice@1957.com.hk for our follow up.Thank you and we look forward to hearing from you.Customer Services Team - 1957 & Co.customerservice@1957.com.hk
Dining Method
Dine In
