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Completely Empty with poor customer service
2023-09-13 40 views
Tried to order a sashimi platter for starter and said I do not eat salmon please change to anything else. The female service staff says we cannnot oblige, can not change. After further insistence her explanation was salmon is the cheapest fish on the platter therefore we do not have anything to substitute… what da?!? After that conversation I was ready to leave. She finally spoke to some other person and willing to change and so we stayed for that platter and left. I was also charged for some cu
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Tried to order a sashimi platter for starter and said I do not eat salmon please change to anything else. The female service staff says we cannnot oblige, can not change. After further insistence her explanation was salmon is the cheapest fish on the platter therefore we do not have anything to substitute… what da?!? After that conversation I was ready to leave. She finally spoke to some other person and willing to change and so we stayed for that platter and left. I was also charged for some cucumber carrot sticks that I did not ask for and I thought was free. This is not a dim sum place where you automatically charge people for tea and snack fees. During entire time the restaurant was completely empty. No wonder.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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