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2018-07-18
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waiting time to be seated - 20minswaiting time for my pho to arrive - 20minswaiting time for my noodle refill to arrive - 15 20mins (yes my bowl of remaining soup is completely cold❄️ by the time the refill came)waiting time for my second noodle refill to arrive - 5mins (surprise surprise!!).complaints from the table to my left - wrong order, no follow up for the right order, sprouts were present when they shouldn't be, randomly received a cup lolcomplaints from the table to my right - wrong orde
waiting time for my pho to arrive - 20mins
waiting time for my noodle refill to arrive - 15 20mins (yes my bowl of remaining soup is completely cold❄️ by the time the refill came)
waiting time for my second noodle refill to arrive - 5mins (surprise surprise!!)
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complaints from the table to my left - wrong order, no follow up for the right order, sprouts were present when they shouldn't be, randomly received a cup lol
complaints from the table to my right - wrong order, totally wrong condiments, no chopsticks, no cup
complaints from the table next to the table to my left - received two random bowls of refill that's supposed to be ours
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my bowl has 3 pieces of tendons it was shocking! though they are delicious (however, don't beef tendons taste good already itself?) the raw beef were almost completely cooked and I'd much prefer them raw! noodles were nice in terms of texture, very smooth and thin. to me, it's a regular bowl of pho, nothing compared to what you get in Vietnam! highly recommend the plum lime soda because it's perfect for a hot summer day!
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conclusion: i usually have high tolerance especially to new fnb biz but the lack of follow up to this extent is not acceptable. imagine dining in an environment with wrong orders everywhere and with everyone sitting around you complaining simultaneously... it's complete chaos 👎🏾
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