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2017-06-04
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We reserved a table for three people at 1 pm on June 3rd. I have arrived 15 min before and try to get a table. The concierge could not find our booking although I asked them to check a couple of times. At about 1 pm, they finally found our booking and our client arrived at about 1:05. We did not understand their mechanism of how to allocate tables to guests. Absolute majority of the people came later than us were seated before us. We felt embarrassed with our client standing for at least 10 minu
We reserved a table for three people at 1 pm on June 3rd. I have arrived 15 min before and try to get a table. The concierge could not find our booking although I asked them to check a couple of times. At about 1 pm, they finally found our booking and our client arrived at about 1:05. We did not understand their mechanism of how to allocate tables to guests. Absolute majority of the people came later than us were seated before us. We felt embarrassed with our client standing for at least 10 minutes before we were seated. The restaurant is under staffed. It took 10 minutes and a few reminders before they gave us a pair of serving chopsticks. To be fair, the food quality is not bad. But the food ordering is chaotic, e.g. We tried to order a soup, the waiter told us there was only one kind left, we ordered, another waiter came and told us that was no longer available and asked us to change to another kind, a few minutes later, the same waiter told us again that was no longer available again. After 10 minutes, the waiter came back again and told us the first soup was available. The plain vegetable dish took an hour to come long after we finished all other dishes. The tables are very close to each other and the environment is noisy. At similar price, there are many better options in Central.
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