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2015-07-22 2096 views
Went to this shop for some gelato with a friend after dinner in the neighbourhood; one of the staff has advised that we can try out their gelato flavour before ordering which was nice. However, an other staff was not happy about that my friend and I would like to try. We told the unhappy staff that we would like to taste the 'Strawberry Prosecco' flavour and she took one stick and spooned out a little for us. Okay... so there were 2 of us and was she expecting us to share one stick? The free tas
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Went to this shop for some gelato with a friend after dinner in the neighbourhood; one of the staff has advised that we can try out their gelato flavour before ordering which was nice. However, an other staff was not happy about that my friend and I would like to try.

We told the unhappy staff that we would like to taste the 'Strawberry Prosecco' flavour and she took one stick and spooned out a little for us. Okay... so there were 2 of us and was she expecting us to share one stick? The free tasting was offered by the staff, so either we make a purchase or not, why is the unhappy staff giving us attitude.

But fine, my friend and I we order 2 scoops each and sat down in the shop to enjoy. Through out our stay, the unhappy staff was just play with her mobile phone over the counter. After awhile, the unhappy staff was clearing out the display case and i can see that she was putting the leftover cakes into boxes without washing her hands and for a few times, it looks like her hands touched the cake. Not very hygenic to my standards; i will definitely reconsider buying any cake from this shop.

That's not all, at 8:30pm sharp, the staff told us they are closing (my friend and I are halfway thru our gelato) and the next second, and I do mean it literaly, the staff turned off all the lights in the shop. WOW, that's how they KICKED us out the shop. I have never been to a place where they would just shut all the lights when the customers are still inside.

Service was horrible and would never go back to this place.

Aside from the service, the gelato wasn't that amzaing either, the taste is good but the texture failed big time; i've found ice in the gelato.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2015-07-21
Dining Method
Dine In