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2024-04-18
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My family and I went there for lunch on a Saturday afternoon, we were excited have high expectation given it is a restaurant located in the one of the best hotels in Hong Kong. However, the entire experience was ruined by the terrible service. The reception gives us a nice and warm welcome upon our arrival and shows us to our table. We sat down and take a look at the menu. We were trying to get hold of a front of house staff to order something, but is like we were invisible or something. Is hard
The reception gives us a nice and warm welcome upon our arrival and shows us to our table. We sat down and take a look at the menu. We were trying to get hold of a front of house staff to order something, but is like we were invisible or something. Is hard to find a front of house staff on the floor and even we saw one we got ignore and they just pretend that they didn’t saw us which was totally unacceptable. They were lucky the service charge is not optional, if it is I wouldn’t paying it. We ordered Charcuterie Board & Bread Basket and Seafood Paella (Clams, Prawn, Baby Squid, Alioli). The Charcuterie Board was ok but the Seafood Paella was good and the seafood is fresh and tasty would recommend to order.
CHARCUTERIE BOARD
$240
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CHARCUTERIE BOARD
$240
15 views
1 likes
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CHARCUTERIE BOARD & BREAD Bread Basket
$318
4 views
0 likes
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SEAFOOD PAELLA Clams, Prawn, Baby Squid, Alioli
$350
7 views
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SEAFOOD PAELLA Clams, Prawn, Baby Squid, Alioli
$350
9 views
0 likes
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