apnwqf9v9s2n's Profile

同朋友約咗食晚餐book咗8:30去到就見到一大班人喺度等緊，原來都係食第二輪但係過晒8:30都仲係未ready入枱由於第二輪一次過錯晒咁多張枱嘅情況之下間餐廳根本冇咁樣嘅人手同埋Capacity去應付我哋第一個小食就唔知點解去咗隔離張枱連主食到咗先上埋但係餐廳竟然係向人哋嗰枱係咁講唔好意思、道歉我哋問佢幾時有得食嘅，佢淨係答已經整緊 全餐飯嗌咗佢哋個Tasting Menu其實唔係咁多個course唔講以為自己去咗食法式Fine Dining食足兩個幾三個鐘 我同朋友都覺得啲嘢食唔好食 三文治烘到燶晒都仲可以上枱 入口就係苦嘅咁啱餐廳冷氣又壞咗，淨係得啲風扇喺度吹嚟吹去雖然食到一半有比冰水，但係講真夏天夜晚食飯冷氣壞咗，其實唔會係一個好嘅用餐體驗上樓嗰層樓底好矮 坐滿晒人之後就係覺得好嘈但係想快啲食完快啲走，都係冇可能 嘢食overrated An awful dining experience with very overrated food. Environment is also pretty bad with a malfunctioning AC on a summer evening. Nothing much I can say about this place.…Read More

Poor service and rude staffBooking was made on 9th May to book a table for four on 17th May 1830. Our booking got cancelled on the day of our booking (17th May) at 1700 which is 1.5 hours prior to booking time. There was no notification from the diner but only a notification from Open Rice system. My friends and I planned on a long-awaited gathering hoping to try this place out so we decided to call the diner to check and see if they made a mistake cancelling our reservation on the same day of our booking.I called the diner to ask them and no one picked up. After some attempts, a man finally picked up and could not even answer directly if this is the number of the diner and the questioned me about why I was making such a call. After I asked him about the sudden cancellation, he only made some excuses and said “full house long time ago”, “no table left”, “booking cancelled already” with a very rude tone without any explanation or apology. He then just dismissed the inquiries and hung up on me.First, they did not notify us when we made the booking when their staff said their booking is full “A LONG TIME AGO”. However I still managed to book through OpenRice 9 days prior to the reservation time.Second, they cancelled on us 1.5 hours before the booking time without any direct notification. This left us with insufficient time for planning.Third, the lack of manner is not acceptable. The staff was impolite, rude and irresponsible. Such disrespectful behaviour shall not be tolerated. Hanging up on potential customers or in fact, anyone, lacks basic respect and courtesy. I highly doubt if this diner has proper training for their employees.Even though I did not get to dine here, my experience was very poor and I do NOT recommend this place at all.…Read More