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apeasy_yetta's Profile

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apeasy_yetta
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apeasy_yetta
Level 1Hong Kong
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Reviews (1)
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Disappointed customers experience
Bar Leone
2025-04-17
Poor seating arrangement I have ever encountered at any of the bars here in HK, squeezing 8 ppl into a table which is originally designed for 4, with us sharing a table with another group of 5. One big guy of another group was kind of squeezing my girl friend out of her seat. He was sitting like shoulder to shoulder, can u imagine it’s like a “cha chaan teng” 茶餐廳? Totally can’t imagine it happened in a Top 1 bar in Asia. It was my first time visit and I promise it’s my last time too. Only one waiter who came to check on us, others seemed like not caring at all. I know they were busy, but it cannot be an excuse for offering such kind of service. That caring waiter then found out one of our cocktails tasted awful, and he offered a free one to compensate us. Johnny is the best employee among all your waiters/waitresses, pls give a big applause to him, and we thank him for not ruining our night. Please improve your service and emphasize on customers experience by arranging the seats with more personal space. Although making profit is important, how to make your customers coming back is more crucial! …Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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pumpkinlamlamlam definitely ! I had the same experience too so I tend to find the window seat every time and the fact is I couldn't even manage to find any seat that was not the window seat. And I once even had to wait by standing inside out of nowhere with people shoveling around me (staff + customers included) which was a terrible experience. Talking about the table size, definitely, I could be the other testimonial to prove that they are really getting more people inside than he should have. Tables are so mall. Plates are easily broken when someone's elbow has bumped into the dish . And people cannot sit comfortably around the table but since it is the top 10 or top whatever bar in the world - I guess the bar owner or management won't even bother to solve these problems .
2025-05-09
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rrrrrrrrrr Same here!!
2025-08-02
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Ratings
3
Taste
2
Decor
2
Service
4
Hygiene
3
Value
Waiting Time
100 Minutes (Dine In)
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$420
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