eddiec0419's Profile

We booked this place through booking app and it seemed like it had good ratings, so we decided to try it out (especially since it had Fois gras!).Arrival was fine.In the end, this place says it is fine dining, but the experience was not. The food took a long time and other tables got their food before us as they came later than us.13:45 arrival13:50 ordered food (3 appetizers, 1 main)14:05 asked the waiter when food will arrive, and were told it will come soon as this is fine dining14:10 crab salad arrived14:15 asked the waiter when other food will arrive14:17 Fois gras arrived undercooked and somewhat burnt on the outside. We sent it back to get the inside fully cooked. 14:20 mussels came out14:22 Fois gras arrived, this time it was burnt, and 90% well-done inside., 14:30 Angus Steak came out - and the piece was similar to what I get at a dai pai dong14:50 got the bill and left The manager just sat there and did not care to ask how everything was. If this was fine dining, the manager would come and talk to us. Instead, he just sat at the table with this computer open next to the cash register, collects money, doesn't speak to the customers OR even apologize to us for the mishaps or wait time. This is just ridiculous.…Read More

While I was supposed to enjoy my breakfast by the window inside the restaurant (as it was just dark inside), the boss and his friends were smoking and the cigarette smoke kept coming into the restaurant because they grabbed their cup of coffee on the table by the opened side of the window. I had to move to the inside back table where it was just dark.I told the two staff about this and they said they would tell the manager. As I watched them take my bill away, they just chatted with the bar tender. I highly doubt they will tell their manager and just let it be.This was just inconsiderate of a paying customer and without a care in the world! As someone allergic to the cigarette smoke, I kept on fanning my face while staring at the smokers or the Wagyu staff to look over, and NONE of them budged!This is the last time I will be coming to this place and recommend if you want a pleasant experience, look elsewhere. Maybe this place should just be for smokers, but for those who are allergic or don’t like smoke, you can find another place.It’s ridiculous that people do not have consideration for others ~ very self-centered. All I can hear about them talking about is how much Carrie Lam makes and the politics of HK.So frustrating. I thought I would help the economy by eating out, but now I’ll just be more particular of the places I go.And in all honesty, if the smokers (aka the boss) or staff pay attention to the nonsmoking customers who are sitting in the nonsmoking area, this review would have been different. …Read More