It was a very happy day with my two kids at the amazingVictoria Peak. My kids and I craved some excellent Western food with a niceview, so we went to this pathetic restaurant called Bubba Gump. The guy at thecounter told us that ordering a dish per person is mandatory as if we wereplanning to sit there with a glass of water all afternoon. His attitude wasunfriendly and unwelcoming. So I asked if there was a minimum charge, and wecould reach that. He insisted that it was mandatory. I said ok. He said it wasalready 3 pm, and the last order must be before 345 pm. I understood and saidok. Then we went inside, and he offered us the worst table in the house. A fewtables with a nice view were available, and he refused to give us that. It wasshocking, and this is the worst customer service I have encountered in HongKong, especially at Victoria Peak, where most restaurants have already closeddown because of the fragile economy and challenging F&B business. I don’trecommend anyone go to this restaurant, and I am sure they will be the next oneto close down because of this arrogant attitude.…Read More
