PhoebusWolf's Profile

In such a special occasion, we have ordered three bottles of wines to pair with food. Most of the wines in the wine list are from old world - France in particular. I believe even people don’t drink wine do know that vintage is very important to French wines but I’m so wrong because the staffs here obviously don’t have such knowledge. We have ordered Chateau Senejac Haut Medoc 2009 and they served us the wine in 2011 without informing us. It was found out after having first sip because we found it disappointing and checked the bottle ourselves. We told them at once we wouldn’t want it if 2011 but the staff gave us no choice as it was opened. We took it unwillingly but asked for discount as the market price of 2011 is only 50% of 2009. Again the staff told us the price will stay the same given it is the inventory issue of running out of bottle 2009 (I don’t see the logic). Finally we tried not to argue but recommended them to do better next time by showing the bottle to clients before open. The response I got DRIVING ME NUTS- “This is not a hotel.” Of course I know this is not a hotel but I am forced to pay a wine close to hotel standard - with mark up >300%.I can forgive their lack of knowledge in wines (ie not making complain to regulatory body of misrepresenting) but it is unacceptable for not dealing with clients’ complaint properly and showing “I don’t care” attitude. Apart from the wine, the food was only so so. 1) Not all the oysters tasted fresh. 2) It was a surprise for the cheese platter which one of the cheese tasted like a shrimp paste. (Maybe some people like it very much) 3) Pork chop in blue cheese sauce didn’t have any hint of blue cheese at all which was very disappointing. Probably this was supposed to be a British dish and shouldn’t have ordered in a French restaurant but there was not much choice in the menu anyway. 4) Scallop and US Prime Ribeye were quite tender and juicy. 5) Deserts were quite large in portion but too sweet for me having a sweet tooth.…Read More

鐘意食火鍋嘅朋友生日 特別訂咗房間 有最低消費 對菜單有問題想問 叫了伙記入房 黑住面講咗句劃好比佢轉身就走 好似間房有鬼而唔係有客 叫住佢咪走先落咗個湯底叫咗𧐢 同 小企鵝丸 上枱時厚厚嘅冰封住 如果直接放入去滾 入面點熱？ 肉係好食 但其他嘢麻麻 好睇嘅唔好食 包括 福袋 餃 同 六色小籠包。 如果係要肉好食嘅 出面大把好食過佢 平過佢。特別在 有好多湯底選擇 但 個芝士龍蝦 係一個兜疊係其他湯底上面 完全唔熱唔好食。一班伙記 超年輕 完全無服務可言 叫杯水 叫咗3次 之後 自己出房叫先有 之後想換杯水 佢收咗杯水 成15 分鐘 都無返入嚟 好聲再問 d人又黑面 其實應該邊個人黑面先 係唔係客人都好 呢d係對人基本專重。下次人請我去食 都唔會再去。…Read More