係網上訂左位 都收到email確認訂位 期間無收到職員打電話黎問野 到左當日 提前左15分鐘到店 同職員講訂左位職員竟然問 有無俾按金？我問：我訂左位要俾左按金先算？但我收到電郵確認喎職員話無俾按金就唔算訂位要俾按金唔緊要 但完全無通知 無問既情況下就話無俾按金無訂位網上仲要繼續開放訂位到底係咩服務先可以做到咁？幾好食都唔會去食 再者環境唔算好好 都唔覺坐得舒服…Read More
S2 Kitchen
2019-02-16
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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愛食
毫不尊重顧客訂枱老公嘅男友人IN就快生日,我哋約定前(15-2-2019 Fri)晚去*食飯慶祝,* search,見呢間生日有蛋糕送,用匯豐信用咭又有9折,於是喺13號上網book位,由於最多只可填4人,但我哋一共有5人,於是喺備註喥寫明4大細,同有一個人係生日,以免佢哋冇蛋糕送.之後都收* 嘅email回覆確認成功訂座.自此,店方一直冇聯絡過我,咁我就覺得冇任何問題.到嗰晚,我同老公喺6:45pm其實已經到咗,但礙於太早,我哋都唔敢入去住,不過喺出面睇入去,環境好窄,亦好似冇預留5個位俾我哋.7:00pm,老公話問吓先,個女職員check訂座記錄話冇.我即答*訂咗,佢俾我哋睇剩返咩位,係5個好窄嘅bar枱位.佢問我幾多個人?我答5個,重問可唔可以安排卡位?佢答客人啱啱坐低,同5人以上要俾訂金.咁佢就不了了之.要俾訂金OK冇問題,但點解佢哋唔聯絡我?佢哋冇check Opernice嘅 system?咁係佢哋問題喎,不過算, 嗰喥咁迫夾,都唔適合慶祝,好彩佢哋冇聯絡我,否則我會蝕咗訂金.之後我同老公邊行邊搵第二啲食肆,行到閣麟街附近,見到September (https://www.*.com/zh/hongkong/r-september-%E4%B8%AD%E7%92%B0-%E8%A5%BF%E5%BC%8F-fine-dining-r549890),先喺網上訂座,不過入座時間最快都要8:15pm,我哋再等IN confirm食唔食.冇耐,呢間食肆有人call我,問我可唔可以早啲到?(其實我已到咗)我答我再確定吓,遲啲再覆.最後,好抱歉,IN想食日本嘢,於是我取消訂座.人哋好快就回應我嘅訂座,請呢間S2學吓人哋.到17-2-2019 我check email時,發現佢哋send咗個email俾我,話係我要求cancel booking.有冇攪錯?屈得就屈.
